CyberPower RB12120X2B

Overview

The CyberPower RB12120X2B is a replacement battery cartridge designed to restore full backup power to compatible CyberPower UPS systems, specifically the PR1000LCD and PR1000LCDTAA models. It contains two sealed lead-acid batteries rated at 12 volts and 12 amp hours, preassembled for quick installation. This cartridge helps maintain uninterrupted power for critical devices in home offices, small businesses, and network closets without the need to replace the entire UPS unit.

Key features

• Preassembled battery module that allows for fast, tool-free replacement, minimizing downtime.
• Leakproof housing protects nearby electronics from accidental spills, enhancing safety.
• Maintenance-free design eliminates the need for fluid checks or refills, simplifying upkeep.
• Reusable packaging doubles as a container for safe and environmentally responsible battery recycling.
• Compatible with CyberPower PR1000LCD and PR1000LCDTAA UPS models, ensuring reliable runtime.
• Backed by an 18-month limited warranty, providing confidence in product quality and durability.

Key specs

• Battery type: sealed lead-acid
• Voltage: 12 V
• Capacity: 12 Ah
• Number of batteries: 2 (preassembled in cartridge)
• Compatibility: CyberPower PR1000LCD and PR1000LCDTAA UPS models
• Warranty: 18-month limited

Installation and setup

Replacing the battery cartridge is straightforward and can be completed in minutes by most users. Simply remove the old battery module, slide the RB12120X2B cartridge into place, and reconnect the leads. This quick swap reduces UPS downtime, keeping your critical equipment powered without interruption.

Ideal uses and environments

This replacement battery cartridge is well suited for home office setups, small business environments, and network closets where maintaining continuous power is essential. It supports UPS models commonly used in these settings, making it a practical choice for users who want to extend the life of their existing CyberPower UPS without investing in a new unit.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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