Microsoft EP2-20128

Overview

The Microsoft EP2-20128 is a Surface Pro Copilot+ 13 inch Tablet PC designed to deliver laptop-level performance in a highly portable form factor. Powered by an Intel Core Ultra 5 236V processor with an integrated AI Boost NPU, it handles AI workloads like real-time transcription and image generation locally and efficiently. The 16 GB of LPDDR5x memory ensures smooth multitasking, while the 512 GB PCIe 4.0 SSD provides fast storage access and quick application launches. Its 13 inch PixelSense Flow touchscreen offers a sharp 2880 × 1920 resolution with a refresh rate up to 120 Hz, making interactions fluid and responsive.

Key features

• Integrated AI Boost NPU accelerates AI tasks on-device, reducing reliance on cloud services and improving privacy.
• PixelSense Flow display with high resolution and refresh rate enhances visual clarity and smoothness for drawing, note-taking, and media consumption.
• Corning Gorilla Glass 5 protects the screen from scratches and everyday wear, supporting durability during travel and daily use.
• Wi-Fi 7 and Bluetooth 5.4 provide fast and reliable wireless connections for networks and peripherals.
• Two USB4 Type-C ports support charging, external displays, and high-speed data transfer with up to 60 W Power Delivery.
• Built-in kickstand offers adjustable viewing angles for comfortable use whether presenting, writing, or coding.
• Copilot+ integration in Windows 11 Pro brings natural language assistance directly into workflows, helping users focus on tasks rather than navigating menus.
• NFC enables quick pairing with compatible accessories, simplifying setup and connectivity.

Key specs

• Processor: Intel Core Ultra 5 236V with AI Boost NPU (up to 40 TOPS)
• Memory: 16 GB LPDDR5x
• Storage: 512 GB PCIe 4.0 SSD
• Display: 13 inch PixelSense Flow touchscreen, 2880 × 1920 resolution, up to 120 Hz refresh rate
• Wireless: Wi-Fi 7, Bluetooth 5.4, NFC
• Ports: Two USB4 Type-C with 60 W Power Delivery
• Operating system: Windows 11 Pro with Copilot+ AI features
• Durability: Corning Gorilla Glass 5

Connectivity and compatibility

This tablet supports the latest wireless standards, including Wi-Fi 7 for fast internet access and Bluetooth 5.4 for connecting a wide range of peripherals such as headphones, keyboards, and mice. The two USB4 Type-C ports allow for versatile connections to external displays, storage devices, and charging sources, making it easy to integrate into various work environments. NFC adds convenience for quick pairing with compatible accessories, streamlining your setup process.

Ideal uses and environments

The Surface Pro Copilot+ is well suited to professionals who need a powerful yet portable device for client meetings and remote work. Educators benefit from its digital whiteboard capabilities combined with full Windows software, while students can rely on it for lectures, research, and creative projects. Its combination of performance, display quality, and AI features makes it a strong choice for anyone who requires a flexible device that adapts to both productivity and creative tasks.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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