Jabra 24189-999-999

Overview

The Jabra 24189-999-999 is a wired on-ear headset designed for professionals who spend long hours on calls and need to maintain focus in busy environments. Featuring 40 mm drivers, it delivers detailed stereo sound for both voice and music, while its USB A connection ensures easy plug-and-play compatibility with laptops, desktop PCs, desk phones, and mobile devices. The headset’s memory-foam cushions and ergonomic design provide comfort throughout extended use, making it suitable for hybrid offices, home workspaces, and shared environments.

Key features

• Certified for Microsoft Teams with a dedicated button for instant meeting access and an LED that notifies you of missed calls or messages
• Three built-in microphones combined with a digital signal processor capture clear voice audio and reduce background noise
• Integrated red busy light automatically signals when you are in a meeting, helping to minimize interruptions
• On-ear cups lined with oval memory-foam cushions and angled for a comfortable fit that reduces pressure points during long sessions
• Fixed 1.5 meter USB A cable provides a reliable wired connection while keeping your workspace organized
• Dual-ear design enhances focus by delivering stereo sound that improves call clarity and music enjoyment

Key specs

• Driver size: 40 mm
• Connection type: USB A wired
• Cable length: 1.5 meters (fixed)
• Microphone array: 3 microphones with digital signal processing
• Compatibility: Certified for Microsoft Teams
• Design: On-ear with memory-foam cushions

Connectivity and compatibility

The headset connects via a USB A port, making it compatible with a wide range of devices including laptops, desktop computers, desk phones, and mobile devices that support USB A input. This straightforward connection eliminates the need for additional drivers or software, allowing you to plug in and start working immediately. Its Microsoft Teams certification ensures seamless integration with the platform, including a dedicated Teams button and status LED for efficient call management.

Comfort and usability

Designed using biometric data from thousands of head scans, the headset offers a fit that minimizes pressure points and discomfort during extended wear. The memory-foam ear cushions conform to the shape of your ears, providing a soft and secure feel. The angled ear cups help reduce ambient noise, allowing you to stay focused even in lively office settings. The built-in busy light is a practical feature that helps maintain your concentration by signaling your availability to colleagues.

Who this headset is for

This headset is a strong choice for professionals who rely on clear communication and comfort throughout their workday. It suits those working in hybrid or open office environments where background noise can be distracting. Customer support agents, remote workers, and anyone frequently using Microsoft Teams will benefit from its dedicated controls and noise-cancelling microphone array. Additionally, the detailed audio quality makes it a good option for users who want to enjoy music or podcasts during breaks without switching devices.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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