Epson B12B819611

Overview

The Epson B12B819611 is a genuine replacement pickup roller designed for the DS-30000 and DS-32000 large-format document scanners. It plays a crucial role in feeding sheets smoothly into the scanner, preventing misfeeds that can disrupt high-volume scanning tasks. Rated for up to 300,000 scans, this roller helps maintain consistent image quality and reduces downtime caused by paper jams, making it essential for busy offices and service bureaus handling large batches of documents.

Key features

• Genuine Epson part ensures compatibility and reliable performance with DS-30000 and DS-32000 scanners
• Durable design rated for up to 300,000 scans to support demanding scanning environments
• Accurate sheet feeding reduces paper jams and maintains consistent image quality throughout scanning jobs
• Simple user installation that takes only a few minutes without requiring special tools or professional service
• Regular replacement helps extend the overall lifespan of your scanner by preventing wear-related issues

Key specs

• Compatible models: Epson DS-30000 and DS-32000 large-format document scanners
• Durability rating: up to 300,000 scans
• Function: pickup roller for sheet feeding

Installation and maintenance

Replacing the pickup roller is a straightforward process designed for users to perform without technical assistance. This ease of installation minimizes downtime and keeps your scanner operating at peak efficiency. Keeping a spare roller on hand allows you to swap it out as soon as scan quality begins to decline, ensuring continuous productivity in environments where large volumes of documents are processed.

Ideal uses and environments

This replacement roller is well suited to offices, service bureaus, and records departments that scan large-format documents such as contracts, architectural drawings, and insurance files. It supports workflows that demand reliability and consistent image quality, helping professionals maintain tight schedules and protect their investment in high-performance scanning equipment.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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