ViewSonic CDM5500R

Overview

The ViewSonic CDM5500R is a 55-inch large format commercial display designed to simplify digital signage with its integrated quad core media player and 16GB of internal storage. It delivers sharp images at full HD resolution (1920 x 1080) and supports both portrait and landscape orientations, making it versatile for various signage needs. With built-in Wi-Fi and Ethernet connectivity, content updates can be pushed directly from the network, eliminating the need for additional hardware.

This display is engineered for continuous 24/7 operation, making it suitable for environments like retail stores, transport hubs, corporate lobbies, and classrooms where reliable messaging is essential. Its wide viewing angles and 12 millisecond response time ensure clear and smooth visuals from almost any position.

Key features

• Integrated quad core media player and 16GB storage enable immediate playback of photos and videos without external devices
• Wi-Fi and wired Ethernet connections allow easy content updates directly from the network
• Internal scheduler automates playback timing, removing the need for a separate controller
• Supports both portrait and landscape mounting to fit different signage layouts
• Video wall capability supports up to 100 units arranged in a 10 by 10 grid for large-scale displays
• Dual 10-watt speakers provide clear audio suitable for waiting areas and demo stations
• Multiple input options including HDMI, DisplayPort, DVI, USB, and RS232 ensure compatibility with a wide range of external devices
• Designed for continuous operation, ensuring dependable performance around the clock

Key specs

• Display size: 55 inches
• Resolution: Full HD 1920 x 1080
• Response time: 12 milliseconds
• Internal storage: 16 GB
• Processor: Quad core media player
• Audio output: Dual 10-watt speakers
• Connectivity: Wi-Fi, Ethernet, HDMI, DisplayPort, DVI, USB, RS232
• Orientation support: Portrait and landscape
• Video wall support: Up to 10 x 10 screens
• Operation rating: 24/7 continuous use

Connectivity and compatibility

This display offers a comprehensive set of ports and wireless options to fit into diverse digital signage setups. The inclusion of HDMI, DisplayPort, and DVI inputs covers modern and legacy video sources, while USB ports allow direct media playback from external drives. RS232 support enables integration with control systems for centralized management. Network connectivity through Wi-Fi and Ethernet ensures seamless content delivery and remote updates.

• HDMI and DisplayPort for high-definition video input
• DVI port for compatibility with older video devices
• USB ports for quick file transfers and media playback
• RS232 for control system integration
• Wi-Fi and Ethernet for network streaming and remote management

Ideal uses and environments

The CDM5500R fits well in locations that require dependable, high-quality digital signage with flexible installation options. Its ability to run continuously makes it a strong choice for busy retail environments, transportation terminals, corporate reception areas, and educational settings. The video wall capability expands its use to large venues needing impactful visual presentations. Its built-in audio and scheduling features reduce the need for extra equipment, streamlining setup and daily operation.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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