APC SMX2000RMLV2U

Overview

The APC SMX2000RMLV2U is a line-interactive uninterruptible power supply (UPS) designed to maintain power continuity for servers, network switches, point-of-sale systems, and other critical electronics during utility outages. It delivers 2000 volt-amperes of capacity and supports loads up to 1920 watts, providing a clean sine-wave output that sensitive devices require. Its versatile 2U chassis can be installed in a standard rack or used as a tower, making it suitable for network closets, branch offices, or other space-limited environments.

This UPS features seven output receptacles divided into three independently switchable groups, allowing prioritization of power delivery or remote rebooting of specific devices without needing to be onsite. The front-panel LCD offers real-time information on load levels, battery health, input/output voltage, and event logs, simplifying local monitoring. For remote management, the built-in SmartSlot supports an optional network card that integrates with EcoStruxure IT, enabling secure off-site control and visibility.

Key features

• Line-interactive design with automatic voltage regulation to protect against brownouts and surges
• 540 joule surge protection to absorb sudden power spikes and safeguard connected equipment
• Seven output receptacles split into three independently switchable groups for flexible power management and remote reboot capabilities
• Convertible 2U chassis that fits in racks or stands upright as a tower to adapt to various installation needs
• Front-panel LCD providing clear, real-time status updates and easy configuration access
• SmartSlot for optional network management card, enabling integration with EcoStruxure IT for remote monitoring and control
• Hot-swappable lead-acid battery with approximately three years of service life, allowing battery replacement without downtime
• Support for external battery packs to extend runtime during prolonged outages
• Accepts input voltage from 100 to 127 volts, accommodating typical North American power standards

Key specs

• Capacity: 2000 VA
• Maximum load: 1920 watts
• Output receptacles: seven total (three NEMA 5-15R, three NEMA 5-20R, one NEMA L5-20R)
• Surge protection rating: 540 joules
• Input voltage range: 100 to 127 volts
• Chassis size: 2U rack/tower convertible
• Battery type: lead-acid, hot-swappable
• Battery service life: approximately three years

Connectivity and compatibility

The UPS is designed to integrate seamlessly into small to midsize server rooms, retail environments, and remote sites where continuous power is essential. Its seven output receptacles accommodate a variety of devices, and the independently switchable groups allow IT staff to manage power distribution efficiently. The SmartSlot network management card option enables remote monitoring and control through EcoStruxure IT, making it easier to maintain uptime without physical presence.

Performance and reliability

With automatic voltage regulation, the unit stabilizes incoming power to prevent damage from brownouts or surges. The 540 joule surge protection rating helps absorb sudden spikes, protecting connected equipment. The hot-swappable battery design ensures that maintenance or replacement can occur without interrupting power to critical devices. When paired with external battery packs, the UPS can provide extended runtime to cover longer outages, reducing the risk of downtime.

Ideal uses and environments

This UPS is well suited to environments that require reliable power protection for critical electronics, such as small to midsize server rooms hosting email, file, or application servers. Retail stores that depend on uninterrupted point-of-sale systems will benefit from its flexible power management and remote reboot capabilities. Remote or branch offices with limited space will appreciate the convertible chassis and straightforward monitoring features, making it a practical choice for IT teams focused on maintaining uptime and minimizing disruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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