Jabra 14401-42

Overview

The Jabra 14401-42 is a replacement DECT wireless mono headset designed for the Engage SE series, providing a seamless way to restore your wireless communication without disrupting your workflow. It offers up to 13 hours of talk time on a single charge and features a microphone with electret condenser technology that captures voice clearly across a 40 to 16,000 Hz frequency range. This headset is ideal for professionals who need reliable, interference-resistant connections in busy office environments.

Key features

• DECT wireless technology ensures a stable connection free from interference caused by Wi-Fi and Bluetooth devices
• Mono earpiece design keeps one ear open for situational awareness while maintaining clear audio from calls
• Electret condenser microphone delivers natural-sounding voice pickup, minimizing background noise
• Three wearing styles included—adjustable headband, earhook, and ear gel—allowing personalized comfort for long shifts
• Lightweight construction reduces pressure on the ear, enhancing comfort during extended use
• Compatible with Jabra Engage 45 SE, 55 SE, 65 SE, and 75 SE bases for easy integration into existing setups
• Simple pairing with existing Engage bases enables quick replacement without additional accessories

Key specs

• Wireless technology: DECT
• Frequency response: 40 to 16,000 Hz
• Talk time: up to 13 hours per charge
• Wearing styles: headband, earhook, ear gel
• Compatibility: Jabra Engage 45 SE, 55 SE, 65 SE, 75 SE bases

Connectivity and compatibility

This headset pairs effortlessly with existing Jabra Engage SE series bases, allowing you to replace worn or lost units without needing extra cables or chargers. Its DECT wireless connection maintains a reliable link even in environments crowded with other wireless signals, making it a strong choice for busy contact centers and home offices alike.

Comfort and usability

Designed for extended wear, the headset offers three distinct wearing options to suit different preferences and work styles. The adjustable headband provides a secure fit for desk work, the earhook offers a low-profile option, and the ear gel delivers a light touch for those who prefer minimal contact. This flexibility ensures comfort throughout long workdays.

Who this headset is for

The Jabra 14401-42 replacement headset is well suited to professionals who rely on the Engage SE series for daily communication, including contact center agents and remote workers. Its long battery life, clear voice quality, and interference-resistant connection make it a practical choice for anyone needing dependable wireless audio in demanding environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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