Microsoft R8P-00001

Overview

The Microsoft R8P-00001 is a 13.5 inch Surface Laptop 5 designed for professionals who need a refined device that keeps up with demanding workdays. It features a platinum aluminum body paired with an Alcantara fabric keyboard for a comfortable typing experience. Powered by a 12th Gen Intel Core i5-1245U processor with ten cores, 16 GB of LPDDR5X memory, and a 512 GB SSD, this laptop handles multitasking, large spreadsheets, and collaboration apps smoothly. The 13.5 inch PixelSense touchscreen delivers sharp visuals at 2256 × 1504 resolution with Dolby Vision IQ for automatic color and contrast adjustments, making it suitable for both work and entertainment.

Key features

• PixelSense touchscreen that supports touch input for scrolling, signing documents, and annotating directly on the display
• Alcantara fabric keyboard surface that provides a soft and comfortable typing experience during long sessions
• Dolby Vision IQ technology that automatically adjusts display color and contrast for accurate and vivid visuals
• Omnisonic speakers with Dolby Atmos audio for clear and immersive sound during calls and media playback
• Thunderbolt 4 port enabling fast 40 Gb/s data transfers and support for dual 4K external monitors
• Wi-Fi 6 and Bluetooth 5.2 for reliable and fast wireless connectivity to networks and accessories
• Lightweight aluminum design weighing only 2.86 pounds, making it easy to carry throughout the day
• Battery life rated up to 18 hours, allowing for extended use without frequent charging
• Windows 11 Pro with enterprise-level security features like BitLocker encryption and remote management tools

Key specs

• Processor: 12th Gen Intel Core i5-1245U with ten cores
• Memory: 16 GB LPDDR5X
• Storage: 512 GB solid-state drive (SSD)
• Display: 13.5 inch PixelSense touchscreen, 2256 × 1504 resolution
• Wireless: Wi-Fi 6, Bluetooth 5.2
• Ports: Thunderbolt 4 (40 Gb/s data transfer, dual 4K monitor support)
• Weight: 2.86 pounds
• Battery life: Up to 18 hours
• Operating system: Windows 11 Pro

Connectivity and compatibility

This laptop offers modern connectivity options to keep you linked to your devices and networks. The Thunderbolt 4 port supports high-speed data transfers and multiple external displays, which is ideal for expanding your workspace. Wi-Fi 6 ensures fast and stable internet connections, while Bluetooth 5.2 allows seamless pairing with peripherals like wireless headphones, mice, and keyboards.

Performance and reliability

The combination of a 12th Gen Intel Core i5 processor and 16 GB of LPDDR5X memory delivers smooth performance for multitasking and demanding applications. The 512 GB SSD provides quick access to files and fast boot times, reducing wait periods during your workday. The durable aluminum chassis and Alcantara keyboard surface balance sturdiness with comfort, supporting long hours of use without fatigue.

Ideal uses and environments

This Surface Laptop 5 fits well in professional settings where portability, performance, and display quality matter. It suits office workers handling complex documents, creatives reviewing visual content, and remote professionals needing reliable video conferencing tools. Its long battery life and lightweight design also make it a strong choice for frequent travelers and those working across multiple locations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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