Seagate ST20000NM002D
Exos X20 20TB 3.5" 7200RPM SAS 12Gb/s Enterprise HDD
Seagate Exos X20 20TB 3.5" 7200RPM SAS 12Gb/s Enterprise HDD is backordered and will ship as soon as it is back in stock.
Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Seagate Exos X20 20TB 3.5" 7200RPM SAS 12Gb/s Enterprise HDD is backordered and will ship as soon as it is back in stock.
Description
Description
Overview
The Seagate ST20000NM002D is a 3.5-inch enterprise hard drive designed to deliver 20 TB of raw storage capacity for servers and storage arrays that operate continuously. It features a 12 Gb/s SAS interface with dual-port access, ensuring high availability and redundancy for critical data environments. Spinning at 7200 rpm with a 256 MB cache, this drive maintains a sustained transfer rate of up to 285 MB/s and an average latency of 4.16 ms, providing consistent and responsive performance under heavy workloads.
Key features
- Helium-sealed enclosure reduces air resistance, lowers operating temperatures, and decreases power consumption for efficient long-term use.
- Dual-port SAS interface supports redundant data paths, enabling quick failover and enhancing system reliability in high-availability setups.
- Large 256 MB cache buffers bursty data requests, smoothing out performance during mixed read/write operations.
- Supports both 512e and 4Kn sector formats, allowing seamless integration with legacy systems and modern file systems alike.
- Hot-plug capability simplifies maintenance and replacement without downtime, ideal for data centers requiring continuous operation.
- Firmware optimizations provide flexible power management options, balancing performance needs with energy efficiency.
- Designed for demanding environments such as dense rack-mount chassis, scalable NAS/SAN appliances, object storage clusters, and surveillance archives.
Key specs
- Capacity: 20 TB
- Form factor: 3.5 inch
- Interface: 12 Gb/s SAS with dual-port architecture
- Spindle speed: 7200 rpm
- Cache size: 256 MB
- Sustained transfer rate: up to 285 MB/s
- Average latency: 4.16 ms
- Mean time between failures (MTBF): 2.5 million hours
- Non-recoverable bit error rate: 1 in 1015
- Sector formats supported: 512e and 4Kn
- Power consumption: 5.8 W idle, 9.8 W random reads, 7 W random writes
Connectivity and compatibility
This drive connects via a 12 Gb/s SAS interface with dual ports, providing redundant data paths that enhance fault tolerance and uptime. It supports hot-plug operation, allowing easy integration into existing enterprise storage systems without interrupting service. Compatibility with both 512e and 4Kn sector formats ensures it works well with a wide range of operating systems and storage architectures, from legacy applications to modern high-efficiency file systems.
Performance and reliability
With a spindle speed of 7200 rpm and an average latency of 4.16 ms, the drive delivers predictable and responsive access times suitable for mixed workloads. The helium-sealed design reduces friction and heat, contributing to lower power consumption and longer component life. A 2.5 million-hour MTBF and an extremely low non-recoverable bit error rate of 1 in 1015 provide confidence in data integrity and long-term reliability, essential for enterprise environments where data loss is not an option.
Ideal uses and environments
This hard drive is well suited to data centers and enterprise storage solutions that require large capacity and consistent performance. It fits naturally into dense rack-mount chassis, scalable NAS or SAN appliances, and object storage clusters. Whether managing virtual machines, storing large media files, or maintaining backup repositories and surveillance archives, it offers the capacity and speed needed without excessive power demands. IT professionals looking for a balance of reliability, capacity, and efficiency will find this drive a strong choice for demanding workloads.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.
Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.
