Cradlepoint TB3-020010M-EWM

Overview

The Cradlepoint TB3-020010M-EWM is a compact wireless router designed for Internet of Things (IoT) applications, providing reliable cellular and Wi-Fi connectivity in a small form factor. It features a built-in LTE modem and a single Ethernet port, allowing flexible network setups that combine wireless broadband with wired backhaul or failover options. The router supports up to 16 devices on the 2.4 GHz band and includes a three-year NetCloud IoT Gateway Essentials Plan for cloud-based management and security.

Key features

• Combines LTE, Wi-Fi, and wired Ethernet to offer versatile connectivity options for various IoT deployments
• Supports up to 16 Wi-Fi clients with two separate SSIDs to segregate guest traffic from critical devices
• Includes a three-year NetCloud IoT Gateway Essentials Plan for remote configuration, firmware updates, and security policy enforcement
• Maximum wireless transfer rate of 10 Mbps, suitable for low-to-moderate data applications common in IoT environments
• Detachable external antennas allow flexible placement to optimize signal strength in diverse settings such as offices, kiosks, vehicles, or outdoor enclosures
• Cloud-based control enables zero-touch deployment and ongoing network monitoring, reducing the need for on-site visits
• Durable metal chassis resists vibration and extreme temperatures, ensuring reliable operation in harsh environments like factory floors, digital signage, and public safety equipment

Key specs

• Wireless band: 2.4 GHz
• Maximum Wi-Fi clients: 16
• Number of SSIDs: 2
• Maximum wireless transfer rate: 10 Mbps
• Ethernet ports: 1
• Built-in modem: LTE
• Operating temperature range: wide, suitable for harsh environments
• Chassis material: metal
• Included service: 3-year NetCloud IoT Gateway Essentials Plan

Connectivity and compatibility

This router supports LTE cellular connectivity combined with Wi-Fi and a single Ethernet port, making it adaptable to various network infrastructures. The detachable external antennas enhance signal reception and transmission, which is critical for maintaining stable connections in challenging locations. Its ability to broadcast two SSIDs on the 2.4 GHz band allows network administrators to separate traffic types, improving security and performance for connected devices.

Performance and reliability

Designed to operate in demanding environments, the router’s metal housing protects against vibration and temperature extremes, ensuring consistent performance in industrial, retail, and public safety settings. The 10 Mbps wireless transfer rate is well suited for IoT applications that require steady, moderate data throughput rather than high bandwidth. The included NetCloud management platform provides real-time analytics and remote control, minimizing downtime and maintenance costs.

Ideal uses and environments

This model fits well in scenarios where space is limited but reliable connectivity is essential, such as retail counters, kiosks, ATMs, and vehicle installations. It is a strong choice for businesses deploying distributed IoT networks that need secure, manageable connections for sensors, point-of-sale terminals, digital signage, and other connected devices. The cloud-based management and rugged design make it especially useful for teams managing multiple remote sites with minimal on-site support.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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