EPOS 504196

Overview

The EPOS 504196 is a USB mono headset designed to provide clear and reliable communication for both home and office use. It connects effortlessly to PCs and Macs through a simple plug-and-play USB interface, eliminating the need for additional software. With a frequency response range from 42 to 17,000 Hz and a 32 Ohm impedance, it delivers balanced sound quality that supports clear voice calls and audio playback.

This headset features a single-sided on-ear design that leaves one ear free, allowing users to stay aware of their surroundings while engaged in calls. Its lightweight build ensures comfort during extended wear, making it suitable for professionals who spend long hours in virtual meetings or customer support roles. The noise-canceling microphone effectively reduces background noise, ensuring your voice is heard clearly even in busy environments.

Key features

• Wired USB connection offers straightforward plug-and-play setup without extra software
• Noise-canceling microphone minimizes ambient sounds for clear voice transmission
• Single-sided on-ear design keeps one ear free to maintain awareness of surroundings
• Lightweight construction supports comfortable use during long calls or work sessions
• 2-meter cable length provides flexibility to move around your workspace
• Compatible with both PC and Mac systems for versatile use across platforms
• Durable design built to withstand daily use in home or office environments

Key specs

• Connection type: USB wired
• Frequency response: 42 Hz to 17,000 Hz
• Impedance: 32 Ohm
• Microphone: noise-canceling
• Design: single-sided on-ear
• Cable length: 2 meters
• Compatibility: PC and Mac

Connectivity and compatibility

This headset connects via a USB interface, making it compatible with a wide range of desktop and laptop computers running Windows or macOS. The plug-and-play design means you can simply plug it in and start using it immediately without installing drivers or software. This makes it a practical choice for users who need a hassle-free audio solution for calls, online meetings, or virtual learning.

Ideal uses and environments

The EPOS 504196 fits well in home offices, call centers, and remote work setups where clear communication is essential. Its single-ear design allows users to stay alert to their environment, which is helpful in busy or shared spaces. Professionals who participate in frequent video conferences or customer support calls will appreciate the comfort and sound clarity this headset provides over long periods.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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