EPOS 1000996

Overview

The EPOS 1000996 is a wireless headset designed specifically for desk phone users who require clear communication and the freedom to move around. Utilizing DECT 6.0 technology, it offers a reliable connection with a range of up to 590 feet from the base, allowing you to stay connected while retrieving documents, consulting colleagues, or finding a quieter spot. The headset features a mono speaker for focused audio and a noise-canceling microphone that minimizes background noise, ensuring conversations remain clear and professional.

Key features

• DECT 6.0 wireless technology provides a stable connection with an extended range of up to 590 feet, supporting mobility throughout the workspace.
• Mono audio design focuses sound on one ear, helping users concentrate on calls without distractions from surrounding noise.
• Convertible wearing options include a lightweight earhook for minimal feel or a padded headband for secure comfort during longer calls.
• Noise-canceling microphone effectively reduces ambient office noise, improving call clarity in busy environments.
• EPOS ActiveGard technology protects hearing by reducing sudden loud noises that could cause acoustic shock.
• Rechargeable battery supports up to 12 hours of talk time, with a full recharge completed in about one hour for minimal downtime.
• Lightweight construction ensures comfort for extended use throughout the workday.
• Simple plug-and-play base station setup is ideal for hotdesking and shared workspaces, enabling quick and easy installation.

Key specs

• Wireless technology: DECT 6.0
• Range: up to 590 feet (180 meters)
• Audio: mono speaker
• Microphone: noise canceling with EPOS ActiveGard protection
• Battery life: up to 12 hours talk time
• Recharge time: approximately 1 hour
• Wearing styles: earhook and padded headband

Connectivity and compatibility

The headset connects to compatible desk phones via a compact base station that supports plug-and-play operation. This makes it especially suitable for environments where users share equipment or frequently change workstations, such as call centers and open offices. The wireless DECT 6.0 connection ensures interference-free communication within a large office area.

Comfort and usability

Designed for all-day wear, the headset offers two wearing styles to suit different preferences and tasks. The lightweight earhook provides a barely noticeable fit for short calls, while the padded headband offers a secure and comfortable option for longer sessions. This adaptability helps reduce fatigue and supports productivity during extended use.

Ideal uses and environments

This headset is well suited to busy office settings where clear voice communication and mobility are essential. It fits naturally into call centers, reception desks, and shared workspaces where users need to move freely without losing connection. The noise-canceling microphone and hearing protection features make it a strong choice for environments with background noise and frequent calls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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