EPOS 1000978

Overview

The EPOS 1000978 is a USB DECT wireless audio receiver designed to connect your EPOS Sennheiser IMPACT 5000 headset directly to a laptop or desktop without needing a bulky base station. It uses DECT technology to provide stable, clear audio even in environments crowded with wireless signals, allowing you to move freely around your workspace while maintaining uninterrupted calls. Weighing only 0.18 oz and with a compact design, it fits discreetly into a USB port, making it ideal for mobile professionals who require reliable audio quality across different office setups.

Key features

• DECT wireless technology ensures clear and secure voice communication with minimal interference.
• USB plug-and-play operation requires no drivers or special setup, enabling quick and easy connection.
• Compact and lightweight design allows the receiver to remain plugged in without adding bulk to your laptop.
• Instant pairing with EPOS IMPACT 5000 headsets simplifies the process of connecting and switching devices.
• Reliable performance in office environments with many DECT devices, maintaining stable audio quality.
• Minimal footprint reduces cable clutter and supports a tidy, mobile-ready workspace.

Key specs

• Wireless technology: DECT
• Connection interface: USB
• Weight: 0.18 oz
• Compatibility: EPOS Sennheiser IMPACT 5000 headsets
• Plug-and-play: Yes, no drivers required

Connectivity and compatibility

This receiver connects via USB to laptops or desktops, providing a direct wireless link to EPOS IMPACT 5000 headsets. Its DECT technology offers a more stable connection than Bluetooth in busy wireless environments, making it well suited for office spaces with multiple wireless devices. The receiver supports seamless integration with voice calls, video meetings, and soft-phone platforms without additional configuration.

Ideal uses and environments

The EPOS 1000978 fits well in professional settings where users need to move freely while staying connected, such as corporate offices, home offices, and shared meeting rooms. It is especially useful for employees who switch between different workstations or rooms and require consistent, high-quality audio for calls and collaboration. Its compact size and reliable wireless performance make it a strong choice for mobile professionals and teams relying on clear communication throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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