EPOS 1000920

Overview

The EPOS 1000920 is an on-ear wired headset designed to provide professionals with clear audio and reliable communication throughout the workday. It delivers stereo sound to both ears for focused listening, while its noise-reducing microphone ensures your voice remains crisp even in busy environments. Weighing just 142 grams, this headset offers comfort for extended use and folds flat for easy storage and portability.

Key features

• On-ear design that delivers stereo sound to both ears, enhancing focus during calls and media playback
• Microphone with noise reduction technology to maintain clear speech in noisy surroundings
• USB-C connector for quick and easy connection to laptops and tablets running leading UC platforms
• Built-in 3.5 mm jack allows seamless switching to phones or other audio sources without changing headsets
• Cable-mounted controls provide convenient access to call answer, mute, and volume adjustments
• Soft, replaceable earpads that conform to different head shapes for lasting comfort
• Foldable frame design enables compact storage in desk drawers, backpacks, or laptop bags
• Lightweight construction at 142 grams reduces fatigue during long meetings or calls

Key specs

• Weight: 142 g
• Connection type: Wired USB-C and 3.5 mm jack
• Design: On-ear stereo headset
• Microphone: Noise reduction enabled

Connectivity and compatibility

This headset connects effortlessly via USB-C to laptops and tablets that support popular unified communications platforms, ensuring broad compatibility for professional environments. The additional 3.5 mm jack expands its use to smartphones and other audio devices, making it a versatile choice for users who switch between multiple devices during their day.

Comfort and portability

Designed with user comfort in mind, the soft earpads adjust to fit various head shapes and can be replaced when worn. The lightweight frame minimizes pressure during extended wear, while the fold-flat design makes it easy to store and carry, fitting neatly into backpacks or laptop bags for professionals on the move.

Ideal uses and environments

The EPOS Adapt 165 USB-C II headset is well suited to call centers, shared office spaces, remote work setups, and virtual classrooms. Its clear audio and noise-reducing microphone help maintain professionalism in any setting, while the flexible connectivity options support a range of devices commonly used in modern work environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more