EPOS 1000904

Overview

The EPOS 1000904 is an on-ear headset designed to provide clear and professional audio for everyday communication. It features sound isolation to reduce background noise, helping you stay focused during calls in busy offices, home environments, or while traveling. With dual connectivity options via USB-C and a 3.5mm jack, it offers flexible compatibility with a wide range of devices without complex setup.

Certified for Microsoft Teams and optimized for unified communications, this headset delivers reliable call quality and smooth integration with popular collaboration platforms. Its lightweight design and soft ear cushions ensure comfort during long calls, while the fold-flat construction makes it easy to store and carry.

Key features

• On-ear design with sound isolation that minimizes background noise for clearer conversations
• Microsoft Teams certification guarantees seamless use with the platform and other unified communication tools
• Dual connectivity through USB-C and 3.5mm jack supports versatile device compatibility including laptops, smartphones, and tablets
• Lightweight construction combined with soft ear cushions provides comfort for extended wear during long meetings or calls
• Fold-flat design allows for convenient storage and portability, fitting easily into bags or cases

Key specs

• Connectivity: USB-C and 3.5mm audio jack
• Design: On-ear with sound isolation
• Certification: Microsoft Teams certified
• Weight: Lightweight for comfortable extended use
• Fold-flat design for easy storage and transport

Connectivity and compatibility

This headset connects via USB-C for modern devices and a 3.5mm jack for broader compatibility, making it suitable for use with most laptops, smartphones, tablets, and desktop computers. The Microsoft Teams certification ensures it works smoothly with Teams and other unified communication platforms, providing consistent call quality and easy integration.

Comfort and portability

Designed for professionals who spend many hours on calls, the headset’s soft ear cushions and lightweight build reduce fatigue and discomfort. Its fold-flat design enhances portability, allowing you to pack it easily for travel or store it neatly when not in use. This makes it a practical choice for remote workers, frequent travelers, and anyone needing reliable audio on the go.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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