EPOS 1000761

Overview

The EPOS 1000761 is the ATC 2 headset splitter designed to connect two EPOS or legacy Sennheiser headsets to a single communication device, such as a desk phone adapter or USB audio processor. It enables a coach and trainee to participate in live training or quality-assurance sessions by allowing the coach to monitor calls in real time without interrupting the conversation. Weighing about 1 ounce, this compact splitter is easy to carry and built to withstand the demands of busy contact-center environments.

Key features

• Allows two headsets to connect to one communication source for seamless live training and monitoring
• Coach port includes a mute switch that blocks the microphone, enabling silent listen-only monitoring with the option to join the call instantly
• Dual EasyDisconnect plugs provide quick and secure headset attachment compatible with EPOS and Sennheiser headsets
• Compact and lightweight design makes it easy to carry between workstations or remote locations
• Durable housing built to endure frequent daily use on contact-center floors
• Plug-and-play setup eliminates the need for software or complex cabling, simplifying use for trainers and supervisors
• Supports remote coaching, language learning, and any scenario requiring clear oversight and immediate feedback
• Backed by a two-year limited warranty for reliable long-term use

Key specs

• Weight: approximately 1 ounce
• Connector type: Dual EasyDisconnect plugs
• Compatibility: EPOS and legacy Sennheiser EasyDisconnect headsets
• Dimensions of retail packaging: 5.91 in x 1.38 in x 4.13 in
• Warranty: two-year limited warranty

Connectivity and compatibility

This splitter works seamlessly with communication devices that support EPOS or Sennheiser EasyDisconnect headsets, including desk phone adapters and USB audio processors. The trainee port functions as a standard headset connection, allowing normal talk and listen capabilities, while the coach port offers a mute switch for silent monitoring. This setup fits well in environments where multiple users need to share a single audio source without interference.

Ideal uses and environments

The ATC 2 headset splitter is well suited to contact centers, training rooms, and remote coaching setups where supervisors need to monitor calls without disrupting agents. It also supports language-learning sessions and quality assurance processes that benefit from real-time feedback. Its portability and durable design make it a practical tool for trainers who move between workstations or work remotely.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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