EPOS 1000746

Overview

The EPOS 1000746 is an electronic hook switch cable designed to connect EPOS wireless headsets with Cisco phones that support Electronic Hook Switch technology. This cable allows users to answer, end, and mute calls directly from their headset, eliminating the need to physically interact with the phone. It is especially useful for professionals who spend long hours on calls and need the flexibility to move around while staying connected.

Compatible with EPOS IMPACT SDW 5000, DW, SD, and D 10 series headsets, this cable enhances productivity by enabling seamless call control and clear audio communication. Its plug-and-play design ensures quick installation without requiring additional software, making it a practical addition to busy office environments.

Key features

• Enables remote call control between EPOS wireless headsets and Cisco EHS phones for hands-free operation
• Supports answering, ending, and muting calls directly from the headset to streamline workflow
• Compatible with multiple EPOS IMPACT headset series, providing versatile use across devices
• Simple plug-and-play setup that requires no software installation, saving time and effort
• Provides a reliable wired connection that ensures stable audio and call control throughout the workday

Key specs

• Compatibility: Cisco phones with Electronic Hook Switch technology
• Supported headsets: EPOS IMPACT SDW 5000, DW, SD, and D 10 series
• Connection type: Wired electronic hook switch cable
• Installation: Plug-and-play, no additional software required

Connectivity and compatibility

This cable connects directly between the EPOS wireless headset base and the Cisco phone’s headset port, ensuring seamless integration. It supports a stable and uninterrupted link for call control functions, making it suitable for office setups where Cisco phones are standard. Before purchasing, users should verify compatibility with their specific phone and headset models using the EPOS compatibility guide.

Ideal uses and environments

The EPOS 1000746 cable is well suited for customer service agents, help-desk teams, and executives who need to manage calls efficiently while moving around the office. It fits naturally into busy workspaces where multitasking and quick call handling are essential. By enabling remote call control, it helps reduce missed calls and improves overall communication flow in professional settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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