EPOS 1000740

Overview

The EPOS 1000740 is an electronic hook switch adapter designed to connect EPOS wireless headsets with Avaya desk phones that support Electronic Hook Switch (EHS). It enables users to answer and end calls directly from their headset, providing hands-free call control that enhances productivity and comfort during long phone sessions. Compatible with EPOS IMPACT SDW, DW, and D 10 headset families, this adapter integrates seamlessly into existing VoIP or PBX environments without requiring additional software or power supplies.

Key features

• Enables hands-free call management by allowing users to answer and end calls from the headset without touching the phone
• Supports seamless connection between EPOS wireless headsets and Avaya phones with EHS functionality
• Plug-and-play installation simplifies setup with no need for extra software or power adapters
• Compact and discreet black design fits neatly on desks alongside monitors, docking stations, or notebooks
• Compatible with both VoIP and traditional phone systems that provide Electronic Hook Switch support
• Reduces physical strain and streamlines workflows for professionals who spend extended periods on calls

Key specs

• Compatibility: EPOS IMPACT SDW, DW, and D 10 headset families
• Phone compatibility: Avaya desk phones with Electronic Hook Switch support
• Installation: Plug-and-play, no additional software or power supply required
• Design: Compact, black finish

Connectivity and compatibility

This adapter bridges EPOS wireless headsets and Avaya desk phones by linking the headset base to the phone via a dedicated cable. It works within existing VoIP or PBX systems that support EHS, ensuring reliable communication without altering the current telephony setup. This makes it a practical choice for offices that rely on Avaya phones and EPOS headsets for daily communication.

Ideal uses and environments

The EPOS 1000740 is well suited for customer support centers, sales teams, and office professionals who require efficient call handling while multitasking. By eliminating the need to physically interact with the phone handset, it supports a more ergonomic workspace and helps maintain focus on tasks such as typing or document handling. Its unobtrusive design fits well in busy office desks without adding clutter.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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