EPOS 1000701

Overview

The EPOS 1000701 is a busy light indicator designed specifically for use with the IMPACT SDW 5000 Series wireless headsets. It provides a clear and immediate visual signal of your availability by displaying red, green, or yellow lights that correspond to your call status. This helps colleagues and family members quickly understand when you are on a call, available, or briefly paused, reducing interruptions and maintaining professional courtesy in various work environments.

Key features

• Visual status indicator with red, green, and yellow lights to communicate call availability without words
• Automatically syncs with IMPACT SDW 5000 Series headset status for seamless operation
• Compact and unobtrusive design that fits neatly on any desk or workspace
• Helps maintain focus by signaling when interruptions are unwelcome, especially in open plan or home offices
• Simple plug-and-play setup with no additional software or buttons required

Key specs

• Compatibility: IMPACT SDW 5000 Series wireless headsets
• Light colors: red, green, yellow
• Connection type: direct connection to headset
• Design: compact housing suitable for modern desks

Ideal uses and environments

This busy light indicator is well suited to open plan offices where frequent conversations can disrupt focus, hot desking setups where coworkers may not know who is on a call, and home offices where family members need a gentle reminder to wait. It is a practical tool for support agents, consultants, project managers, and remote workers who rely on clear communication of their availability to protect their workflow and maintain professionalism.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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