EPOS 1000658

Overview

The EPOS 1000658 is a wired binaural headset designed to deliver clear and reliable communication for professionals who spend extended hours on the phone. It connects seamlessly to high impedance desk phones via the EPOS Easy Disconnect plug, providing a secure and convenient connection that can be quickly detached when stepping away from the workstation. The headset features a lightweight metal headband and soft on-ear cushions to ensure comfort during long shifts, while its double-sided design helps block out ambient noise, allowing users to focus fully on their calls.

Key features

• Binaural on-ear design that covers both ears to reduce background distractions and improve focus on conversations
• Lightweight metal headband that balances durability with comfort for extended wear
• Noise canceling microphone with a flexible boom arm for precise voice pickup and clear communication
• EPOS Voice technology that maintains natural and clear sound quality on both ends of the call
• EPOS ActiveGard technology that protects hearing by limiting sudden loud sound spikes on the line
• Inline controls for easy access to volume adjustment, microphone mute, and call management without needing to reach the phone
• Easy Disconnect plug designed for quick and secure connection to high impedance desk phones, ideal for busy office environments
• Robust construction with reinforced joints and a durable cable built to withstand daily use in demanding work settings

Key specs

• Connection type: Wired with EPOS Easy Disconnect plug
• Design: Binaural on-ear headset
• Headband material: Lightweight metal
• Microphone: Noise canceling with flexible boom arm
• Controls: Inline volume, mute, and call control module
• Hearing protection: EPOS ActiveGard technology
• Compatibility: High impedance desk phones

Connectivity and compatibility

This headset is specifically engineered to connect to high impedance desk phones using the EPOS Easy Disconnect plug, which ensures a reliable and quick connection. This makes it a practical choice for office workers and call center agents who rely on traditional desk phone systems for their daily communication needs. The plug’s design allows users to easily detach the headset when needed without disrupting their workflow.

Comfort and durability

The combination of a lightweight metal headband and soft on-ear cushions provides a comfortable fit that minimizes fatigue during long periods of use. The binaural design helps isolate external noise, which is essential in busy office or shared workspace environments. Additionally, the headset’s reinforced joints and sturdy cable construction ensure it can handle the rigors of daily professional use without compromising performance or comfort.

Who this headset is for

The EPOS 1000658 is well suited for customer service representatives, technical support staff, and anyone who requires dependable, high-quality audio throughout their workday. Its noise canceling microphone and hearing protection features make it a strong choice for environments where clear communication and user safety are priorities. This headset fits well in busy offices, call centers, and shared hot-desk setups where comfort, durability, and ease of use are essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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