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EPOS 1000625

IMPACT SDW 5036 Mono Wireless DECT Headset System

Regular price $335.00

Highlights:

  • Wireless range up to 590 feet for freedom to move around the office
  • Dual noise-cancelling microphones ensure clear calls in busy spaces
  • Switch easily between PC desk phone and mobile calls without hassle
  • Up to 14 hours talk time with quick 1.5 hour recharge for all day use
  • 128-bit DECT encryption keeps conversations secure and private

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The EPOS 1000625 is a mono wireless DECT headset system designed for professionals who require reliable call quality and freedom of movement. It offers a wireless range of up to 590 feet, allowing users to move around the office while staying connected. This headset supports seamless switching between PC, desk phone, and mobile devices, making it easy to manage calls from multiple sources without changing headsets.

Equipped with two noise-cancelling microphones and own voice detection, it ensures clear communication even in busy environments. The headset also features 128-bit DECT encryption to protect sensitive conversations. With up to 14 hours of talk time and a quick recharge time of about 1.5 hours, it supports long workdays comfortably. Its on-ear design keeps one ear open to surroundings and includes a busy light to signal when the user is on a call.

Key features
  • Wireless DECT technology providing freedom to move up to 590 feet from the base station
  • Dual microphones that reduce background noise and enhance voice clarity with own voice detection
  • Multi-device connectivity allowing easy switching between PC, desk phone, and mobile phone calls
  • Long battery life with up to 14 hours of talk time and fast recharge in approximately 1.5 hours
  • Secure communication with 128-bit DECT encryption to protect sensitive information
  • Built-in busy light to minimize interruptions by signaling call status to colleagues
  • Lightweight on-ear design that balances comfort and awareness of the surrounding environment
  • Optimized compatibility with major unified communications platforms, including Skype for Business
Key specs
  • Wireless range: up to 590 feet (180 meters)
  • Talk time: up to 14 hours per charge
  • Recharge time: approximately 1.5 hours
  • Microphones: dual noise-cancelling with own voice detection
  • Security: 128-bit DECT encryption
  • Design: on-ear, single-ear headset
  • Compatibility: PC, desk phone, mobile phone, and leading unified communications platforms
Connectivity and compatibility

This headset system connects effortlessly to multiple devices, including PCs, traditional desk phones, and mobile phones, enabling users to handle calls from different sources without interruption. It integrates smoothly with popular unified communications platforms such as Skype for Business, ensuring it fits well into existing corporate communication setups without requiring complex configuration.

  • Supports PC softphone applications for flexible call handling
  • Compatible with standard desk phones for traditional call management
  • Connects to mobile phones for on-the-go communication
  • Works with leading unified communications platforms for seamless integration
Ideal uses and environments

This headset is well suited to busy office environments where professionals need to stay connected while moving around. Its noise-cancelling microphones and secure DECT connection make it a strong choice for open-plan offices, call centers, and remote workspaces where clear communication and privacy are essential. The lightweight design and long battery life support extended use throughout the workday without discomfort.

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Shipping and delivery

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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