EPOS 1000597

Overview

The EPOS 1000597 is a mono wireless DECT headset system designed to help professionals manage calls seamlessly from both desk phones and PC softphones. It offers a wireless range of up to 590 feet, allowing users to move freely between offices or meeting rooms without losing connection. With up to 10 hours of talk time and a quick one-hour recharge, it supports long workdays with consistent performance.

Key features

• DECT technology provides a secure and stable wireless connection over long distances, ideal for dynamic work environments.
• Dual noise-canceling microphones combined with super wideband audio ensure clear voice transmission and reduce background noise in busy or open office spaces.
• Compatibility with desk phones and PC softphones without requiring additional adapters simplifies setup and daily use.
• Three wearing styles—headband, neckband, and ear hook—offer personalized comfort for extended calls or shifts.
• 128-bit encryption safeguards sensitive conversations, making it suitable for industries with strict privacy requirements like finance and healthcare.
• Integration with popular collaboration platforms such as Microsoft Teams, Webex, and Skype for Business streamlines communication and reduces configuration time.

Key specs

• Wireless range: up to 590 feet (DECT technology)
• Talk time: up to 10 hours per charge
• Recharge time: approximately 1 hour for full charge
• Microphones: dual noise-canceling
• Audio quality: super wideband
• Encryption: 128-bit
• Wearing options: headband, neckband, ear hook

Connectivity and compatibility

This headset system connects directly to both desk phones and PC softphones, eliminating the need for extra adapters or complex setups. It supports leading unified communication platforms, including Microsoft Teams, Webex, and Skype for Business, ensuring smooth integration into existing workflows and collaboration tools.

Comfort and usability

Designed with user comfort in mind, the EPOS 1000597 includes three different wearing styles to suit individual preferences and work conditions. Whether you prefer a headband, neckband, or ear hook, the headset remains secure and comfortable during long calls or full shifts. Its lightweight design and flexible options help reduce fatigue and improve focus throughout the day.

Who this headset is for

This wireless DECT headset is a strong choice for professionals who need reliable voice quality and freedom of movement in busy office environments. It fits well for customer support agents, remote workers, and anyone who frequently switches between desk phones and softphones. Its secure encryption and clear audio make it especially suitable for sectors where privacy and call clarity are critical.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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