EPOS 1000593
IMPACT SDW 5063 Stereo Wireless DECT Headset System
EPOS IMPACT SDW 5063 Stereo Wireless DECT Headset System is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The EPOS 1000593 is a stereo wireless DECT headset system designed to keep professionals connected across multiple devices with ease. It supports dual connectivity to both a PC or softphone and a desk phone, allowing seamless switching without changing headsets. With a wireless range of up to 590 feet and a battery life that delivers up to 14 hours of talk time, this headset offers the freedom to move around the office while staying engaged in calls and meetings.
Key features
- Wireless DECT technology provides a reliable connection with a range of up to 590 feet, enabling mobility throughout the workspace.
- Dual connectivity allows users to switch effortlessly between a PC or softphone and a desk phone, streamlining communication across devices.
- Two noise-cancelling microphones work together to reduce background noise and use own-voice detection to maintain natural speech clarity.
- DECT Security certification ensures encrypted conversations, protecting sensitive information in security-conscious environments.
- Stereo sound supports super wideband audio for clear and detailed voice quality, enhancing call comprehension.
- On-ear design with noise-dampening ear pads helps block out office chatter, improving focus during calls.
- Built-in busy light signals to colleagues when the user is on a call, reducing interruptions and maintaining professionalism.
- Certified compatibility with Skype for Business and other major unified communications platforms simplifies integration into existing workflows.
Key specs
- Wireless range: up to 590 feet
- Talk time: up to 14 hours per charge
- Microphones: dual noise-cancelling with own-voice detection
- Audio: stereo with super wideband support
- Connectivity: DECT wireless, dual connection to PC/softphone and desk phone
- Security: DECT encryption certified
- Design: on-ear with noise-dampening ear pads and busy light indicator
Connectivity and compatibility
This headset is designed to work seamlessly with both desk phones and softphone applications, making it a versatile choice for hybrid communication setups. Its certification for Skype for Business and other leading unified communications platforms ensures smooth integration without compatibility issues. The DECT wireless connection offers a stable link free from Wi-Fi interference, ideal for busy office environments.
Ideal uses and environments
The EPOS 1000593 fits well in open offices, call centers, and home workspaces where users need to move freely while maintaining clear and secure communication. Its long battery life supports extended shifts and back-to-back meetings, while the noise-cancelling microphones and ear pads help maintain focus in noisy surroundings. The busy light feature is especially useful in shared spaces to minimize disruptions.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.









