EPOS 1000589

Overview

The EPOS 1000589 is a mono wireless DECT headset system designed for professionals who need reliable, high-quality voice communication while moving freely around the office. It offers a wireless range of up to 590 feet and delivers up to 14 hours of talk time on a single charge, making it well suited for extended use in busy work environments. The headset connects seamlessly to PCs and softphones, supporting leading unified communications platforms including Skype for Business.

Key features

• DECT wireless technology provides a wide roaming range, allowing users to stay productive away from their desks.
• Dual-microphone noise cancellation ensures clear voice transmission by filtering out background noise in open office settings.
• DECT Security certification with 128-bit encryption protects sensitive conversations, ideal for finance, healthcare, and legal sectors.
• Super wideband audio combined with own-voice detection delivers natural and sharp sound quality for both speaker and listener.
• Lightweight on-ear design reduces pressure on the head, supporting comfort during long meetings or calls.
• Integrated busy light signals call status to nearby colleagues, minimizing interruptions.
• Intuitive ear cup controls simplify call management, enhancing user convenience.
• Certified for Skype for Business and optimized for major unified communications platforms, facilitating easy IT deployment.

Key specs

• Wireless range: up to 590 feet
• Battery life: up to 14 hours talk time
• Audio: super wideband with own-voice detection
• Security: DECT Security certification with 128-bit encryption
• Design: lightweight on-ear headset
• Connectivity: PC and softphone compatible
• Certification: Skype for Business

Connectivity and compatibility

This headset connects directly to PCs and softphones, supporting a variety of unified communications platforms to ensure smooth integration into existing office setups. Its DECT wireless technology offers a stable connection with minimal interference, allowing users to move freely without losing call quality. The system’s certification for Skype for Business guarantees compatibility with Microsoft environments, making it a practical choice for organizations using this platform.

Performance and reliability

With dual microphones for noise cancellation and super wideband audio, the headset delivers clear and natural voice quality even in noisy office environments. The 128-bit encryption and DECT Security certification provide peace of mind for users handling confidential information. Its long battery life supports full workdays without frequent recharging, ensuring consistent performance throughout demanding schedules.

Ideal uses and environments

This headset is well suited to professionals who need to stay connected while moving around shared workspaces, conference rooms, or between departments. It fits well in environments where clear communication and data security are critical, such as finance, healthcare, and legal offices. The lightweight design and busy light feature also make it a strong choice for users who participate in long calls or meetings and want to minimize distractions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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