EPOS 1000578

Overview

The EPOS 1000578 is a mono wired on-ear headset designed for professionals who spend extensive hours on calls and virtual meetings. It connects via USB-A for a stable, plug-and-play experience and features a noise-canceling microphone with EPOS Voice technology to ensure clear and natural speech on platforms like Microsoft Teams and Skype for Business. The headset’s design keeps one ear open to the environment, allowing users to stay aware of their surroundings while maintaining focus on conversations.

Key features

• Mono on-ear design that leaves one ear free to hear ambient sounds, enhancing situational awareness during calls
• USB-A wired connection providing a reliable and consistent audio signal without the need for batteries or wireless pairing
• Noise-canceling microphone combined with EPOS Voice processing to deliver crisp voice clarity and reduce background noise
• Certified compatibility with Microsoft Teams and Skype for Business, ensuring seamless integration with popular communication tools
• In-line control unit offering quick access to volume adjustment, mute, and call handling without interrupting workflow
• EPOS ActiveGuard technology that protects hearing by instantly reducing sudden loud noises or acoustic shocks
• Durable metal-reinforced headband designed to withstand daily use and maintain shape over time
• CircleFlex hinge and soft leatherette ear pad that adapt comfortably to the ear’s shape for extended wear without discomfort

Key specs

• Connection type: USB-A wired
• Design: Mono on-ear with open-ear concept
• Microphone: Noise-canceling with EPOS Voice technology
• Compatibility: Certified for Microsoft Teams and Skype for Business
• Controls: In-line volume, mute, and call pick-up
• Headband: Metal-reinforced for durability
• Earcup hinge: CircleFlex for adaptive fit
• Earpad material: Soft leatherette

Comfort and durability

The headset is built to support long shifts with comfort and resilience. Its metal-reinforced headband resists wear and tear, while the CircleFlex hinge allows the earcup to adjust naturally to different ear shapes. The leatherette ear pad provides cushioning that reduces pressure, making it suitable for all-day use in busy office environments or home workspaces.

Ideal uses and environments

This headset is well suited to contact center agents, remote IT support staff, and professionals who rely on clear voice communication throughout the day. Its open-ear design helps users stay connected to their surroundings, which is especially useful in open offices or home offices where awareness of ambient sounds is important. The wired USB connection ensures uninterrupted calls without concerns about battery life or wireless interference.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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