EPOS 1000563

Overview

The EPOS 1000563 is a wireless DECT headset designed to deliver clear and reliable communication in busy office environments. It features a dual-sided on-ear design that balances sound and comfort, making it suitable for users who spend long hours on calls. With a wireless range of up to 180 meters and a battery life of up to 12 hours, this headset offers the freedom to move around while maintaining high-quality audio.

Key features

• Wireless DECT connectivity that provides a stable connection up to 180 meters away from the base station
• Dual-connectivity allowing seamless switching between desk phones and PCs or softphones for versatile use
• Ultra noise-cancelling microphone that reduces background noise to ensure your voice is clear in noisy environments
• Lightweight and comfortable dual-sided on-ear design with soft ear pads for extended wear without discomfort
• Magnetic docking station for easy placement and fast charging, delivering 50% battery in just 20 minutes
• Up to 12 hours of talk time to support long workdays without frequent recharging

Key specs

• Wireless technology: DECT
• Wireless range: up to 180 meters
• Battery life: up to 12 hours talk time
• Charging: fast charge with 50% battery in 20 minutes
• Design: dual-sided on-ear headset
• Microphone: ultra noise-cancelling

Connectivity and compatibility

This headset supports dual-connectivity, making it easy to switch between desk phones and PCs or softphones. This flexibility suits professionals who rely on multiple communication devices throughout their workday. The DECT wireless standard ensures a secure and interference-free connection, ideal for office environments with many wireless devices.

Comfort and usability

The lightweight construction combined with soft ear pads provides comfort for users who wear the headset for extended periods. The dual-sided design offers balanced audio, reducing ear fatigue and improving call clarity. The magnetic docking station simplifies charging, encouraging users to keep the headset powered throughout the day.

Who this headset is for

This model is well suited to office workers, customer service representatives, and anyone who needs dependable audio quality and wireless freedom during long calls. Its noise-cancelling microphone and dual-connectivity features make it a strong choice for busy workspaces where clear communication and device flexibility are essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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