EPOS 1000562
IMPACT SD Pro 1 ML Mono Wireless DECT 6.0 Headset (Black)
EPOS IMPACT SD Pro 1 ML Mono Wireless DECT 6.0 Headset (Black) is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The EPOS 1000562 is a wireless DECT 6.0 headset designed to deliver clear and reliable communication for professionals in busy office environments or remote work settings. It features an ultra noise-cancelling microphone that filters out background noise, ensuring your voice comes through clearly. With a wireless range of up to 590 feet and up to 12 hours of talk time, this headset supports long shifts and allows freedom of movement without losing connection.
The lightweight single-ear design includes an adjustable headband for a secure and comfortable fit during extended use. Its compatibility with desk phones, PCs, and softphone applications makes it a versatile choice for managing calls across multiple devices. The magnetic docking station simplifies charging and storage, keeping your workspace organized.
Key features
- Wireless range up to 590 feet enables freedom to move around your workspace without interruptions.
- Up to 12 hours of talk time and 100 hours of standby time support long workdays without frequent recharging.
- Fast charging delivers 6 hours of use from just 20 minutes of charging, minimizing downtime.
- Ultra noise-cancelling boom microphone filters out background noise for clear conversations in noisy environments.
- Dual-connectivity allows seamless switching between desk phones and PCs or softphone applications for flexible call management.
- Lightweight single-ear design with adjustable headband ensures comfort and a secure fit during extended wear.
- EPOS ActiveGard technology protects hearing by reducing the impact of sudden loud noises during calls.
- Magnetic docking station provides easy charging and keeps the headset neatly stored when not in use.
Key specs
- Wireless technology: DECT 6.0
- Wireless range: up to 590 feet
- Talk time: up to 12 hours
- Standby time: up to 100 hours
- Fast charge: 6 hours of use from 20 minutes charging
- Design: single-ear, adjustable headband
- Microphone: ultra noise-cancelling boom
- Charging: magnetic docking station
Connectivity and compatibility
This headset is designed to work seamlessly with a variety of communication devices, including traditional desk phones, PCs, and softphone applications. The dual-connectivity feature lets you switch effortlessly between your desk phone and computer, making it easier to manage calls across different platforms without missing a beat.
Comfort and usability
The lightweight single-ear design combined with an adjustable headband ensures the headset stays comfortable and secure throughout long work sessions. This makes it suitable for professionals who spend many hours on calls and need a headset that won’t cause fatigue or discomfort.
Who this headset is for
This model is well suited to office workers, remote professionals, and anyone who requires clear, reliable audio and flexible device connectivity. It fits well in busy office environments where background noise can be a challenge, as well as home workspaces where mobility and comfort are important. The long battery life and fast charging also make it a strong choice for users with extended or unpredictable work hours.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.








