EPOS 1000561

Overview

The EPOS 1000561 is a wireless DECT monaural headset with a base station designed for professionals who need hands-free communication and the freedom to move around their workspace. It supports connections to both traditional desk phones and PCs or softphone applications, allowing seamless switching between calls without changing devices. With a talk time of up to 12 hours and a wireless range of up to 590 feet, it suits busy office environments, call centers, and remote work setups where mobility and clear communication are essential.

Key features

• DECT wireless technology provides a wide range of up to 590 feet, enabling movement across large office spaces without dropping calls
• Compatibility with desk phones and PC softphones allows flexible use across different communication platforms
• Noise-canceling microphone reduces background noise to ensure your voice remains clear in busy or noisy environments
• Lightweight single-ear design minimizes fatigue during extended wear, keeping you comfortable throughout long shifts
• On-headset controls let you easily adjust volume, mute the microphone, and answer or end calls without reaching for your phone or computer
• Quick charge feature delivers approximately 50% battery capacity in 20 minutes, so you can get back to work quickly after a short break
• Encrypted wireless connection safeguards sensitive conversations, making it suitable for industries with strict privacy requirements such as finance and healthcare
• Supports pairing up to four headsets to one base station, enabling instant group calls and team collaboration without extra equipment

Key specs

• Wireless technology: DECT
• Wireless range: up to 590 feet (180 meters)
• Talk time: up to 12 hours per charge
• Quick charge: 20 minutes for approximately 50% battery capacity
• Design: monaural (single-ear) headset
• Microphone: noise-canceling
• Connectivity: supports desk phones and PC softphone applications
• Security: encrypted wireless connection

Connectivity and compatibility

This headset connects seamlessly to traditional desk phones as well as PCs running softphone applications, making it a versatile choice for hybrid work environments. The base station acts as a hub, managing wireless connections and allowing multiple headsets to pair for group calls. This flexibility supports a variety of office setups, from individual workstations to collaborative team spaces.

Performance and reliability

With a robust DECT connection, the headset maintains clear audio quality over long distances, reducing interruptions caused by signal loss. The noise-canceling microphone ensures your voice is heard clearly even in noisy surroundings, while the encrypted link protects your conversations from unauthorized access. The lightweight design and long battery life contribute to reliable performance throughout demanding workdays.

Ideal uses and environments

This headset is well suited to professionals who spend many hours on calls and require mobility, such as customer service agents, sales representatives, and remote workers. It fits well in open office layouts, call centers, and home offices where background noise can be a challenge. The ability to pair multiple headsets to one base station also makes it a practical solution for small teams needing quick conference calls without additional hardware.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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