EPOS 1000553

Overview

The EPOS 1000553 is a wired stereo on-ear headset designed to deliver clear and natural audio for professionals who spend long hours on Microsoft Teams or Skype for Business calls. Featuring a USB-A connection for easy plug-and-play use, it combines durable materials with comfort-focused design elements like soft leatherette earpads and a reinforced cable, making it well suited for busy office environments and contact centers.

Key features

• Ultra noise-canceling boom microphone ensures your voice remains crisp by filtering out background noise such as office chatter and keyboard sounds.
• In-line remote control allows quick adjustments to volume, microphone mute, and call handling without needing to access on-screen controls.
• Durable construction with a brushed aluminum and stainless steel headband plus a Vectran fiber-reinforced cable built to withstand daily wear and tear.
• Soft leatherette earpads provide comfort during extended use, reducing ear fatigue during back-to-back meetings.
• Fold-flat earcups make it easy to store and transport the headset, ideal for professionals on the move.
• Certified compatibility with Microsoft Teams and Skype for Business guarantees seamless integration with popular communication platforms.

Key specs

• Connection type: USB-A wired
• Design: Dual-ear stereo on-ear headset
• Microphone: Ultra noise-canceling boom mic
• Controls: In-line volume, mute, and call answer/end
• Materials: Brushed aluminum and stainless steel headband, Vectran fiber-reinforced cable
• Earpads: Soft leatherette
• Compatibility: Microsoft Teams and Skype for Business certified

Connectivity and compatibility

The headset connects via a simple USB-A plug, which works with most computers and softphone applications without requiring additional drivers or adapters. This straightforward connection ensures quick setup and reliable audio performance across a wide range of professional communication tools.

Designed for professional communication

This headset is tailored for users who rely on clear voice communication throughout the workday, such as customer support agents, remote team coordinators, and online trainers. Its noise-canceling microphone and comfortable fit help maintain focus and clarity during long calls, while the durable build supports frequent use in busy office or contact center environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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