EPOS 1000551

Overview

The EPOS 1000551 is a stereo on-ear headset designed for seamless communication on your PC via USB connection. It delivers clear and natural voice quality through EPOS Voice technology and features a noise-cancelling boom microphone that ensures your voice is heard clearly over background noise. Comfortable soft foam ear pads and a lightweight design make it suitable for long work sessions, while in-line controls provide easy access to call management without interrupting your workflow.

Key features

• Dual-ear on-ear design that helps maintain focus during calls and webinars
• Stereo sound optimized for voice clarity and multimedia playback
• Noise-cancelling boom microphone that reduces ambient noise for clearer conversations
• In-line controls for quick muting, volume adjustment, and call answering or ending
• USB-A connection ensures plug-and-play compatibility with PCs and docking stations
• Certified for Microsoft Teams and Skype for Business, enabling immediate use with popular communication platforms
• EPOS ActiveGard technology protects your hearing by limiting sudden loud sound spikes
• Soft foam ear pads designed to reduce fatigue during extended use

Key specs

• Connection type: USB-A wired
• Audio type: Stereo on-ear
• Microphone: Noise-cancelling boom microphone
• Compatibility: Microsoft Teams and Skype for Business certified
• Controls: In-line mute, volume, and call management
• Comfort: Soft foam ear pads

Connectivity and compatibility

This headset connects via a USB-A cable, making it compatible with most desktop PCs and docking stations without requiring additional drivers. Its certification for Microsoft Teams and Skype for Business ensures it integrates smoothly with these widely used communication platforms, allowing users to start calls immediately without setup delays.

Comfort and usability

Designed for professionals who spend long hours on calls, the headset’s lightweight frame and soft foam ear pads minimize pressure and discomfort. The in-line control unit keeps essential functions within easy reach, so you can manage calls and adjust volume without interrupting your workflow or searching for on-screen controls.

Who this headset is for

The EPOS 1000551 is well suited for office workers, remote employees, and contact center agents who require reliable voice quality and comfort throughout the day. Its noise-cancelling microphone and hearing protection features make it a strong choice for environments where clear communication and hearing safety are priorities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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