EPOS 1000550

Overview

The EPOS 1000550 is a mono on-ear PC headset designed for professionals who depend on Unified Communications platforms like Microsoft Teams and Skype for Business. It delivers clear and natural voice quality through EPOS Voice technology and features a noise-canceling microphone that reduces background noise for better call clarity. Weighing just 42 grams, this lightweight headset offers comfort for extended use, making it suitable for office and remote work environments.

Key features

• Mono on-ear design with soft acoustic foam ear pads for comfortable all-day wear
• Adjustable boom microphone that can be positioned on either ear for personalized fit
• Noise-canceling microphone reduces background noise, improving call clarity in busy settings
• In-line call controls allow quick access to mute, volume adjustment, and call management without reaching for your device
• Certified compatibility with Microsoft Teams and Skype for Business ensures seamless integration
• USB-A wired connection provides a stable and reliable link to PCs and softphones
• EPOS ActiveGard technology protects hearing by minimizing sudden loud noises during calls
• 2.1 meter cable length offers flexibility and freedom of movement while connected

Key specs

• Weight: 42 grams
• Connection type: USB-A wired, non-detachable cable
• Cable length: 2.1 meters
• Design: Mono on-ear with adjustable headband
• Microphone: Noise-canceling boom microphone, adjustable to either ear
• Compatibility: Certified for Microsoft Teams and Skype for Business

Connectivity and compatibility

This headset connects via a USB-A cable, ensuring a straightforward and dependable connection to your PC or softphone. Its certification for Microsoft Teams and Skype for Business guarantees smooth operation with these popular communication platforms, making it a practical choice for professional environments that rely on these tools.

Comfort and usability

Designed with long workdays in mind, the headset’s lightweight build and soft acoustic foam ear pads reduce fatigue during extended use. The adjustable boom microphone can be worn on either side, allowing users to customize their fit. In-line controls provide easy access to essential functions, so you can manage calls efficiently without interrupting your workflow.

Who this headset is for

The EPOS 1000550 is well suited to professionals who spend significant time on calls and need a reliable, comfortable headset that integrates seamlessly with Unified Communications platforms. Its noise-canceling microphone and hearing protection features make it a strong choice for busy office settings or remote workspaces where clear communication is essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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