Elo E328497

Overview

The Elo E328497 is a 19-inch open-frame LCD touchscreen monitor designed for commercial applications such as kiosks, gaming cabinets, and production lines. It features a sharp 1280 x 1024 resolution and a brightness of 225 nits, delivering clear and readable images even in typical store or casino lighting. Its open-frame design allows for seamless integration into custom enclosures while maintaining easy service access.

Key features

• Open-frame construction enables a flush, polished installation with straightforward maintenance access
• Supports multiple orientations including landscape, portrait, and face up to fit various interactive setups
• Wide viewing angles of 170 degrees horizontally and 160 degrees vertically ensure visibility from different positions
• Multiple video inputs including HDMI, DisplayPort, and VGA provide compatibility with both modern and legacy devices
• Dual USB 2.0 ports facilitate touch interface communication and allow connection of service tools or low-power accessories
• Engineered for continuous operation with a 50,000-hour mean time between failures, minimizing downtime in demanding environments

Key specs

• Display size: 19 inches
• Resolution: 1280 x 1024 pixels
• Brightness: 225 nits
• Contrast ratio: 1000:1
• Viewing angles: 170° horizontal, 160° vertical
• Video inputs: HDMI, DisplayPort, VGA
• USB ports: 2 x USB 2.0
• Mean time between failures: 50,000 hours

Connectivity and compatibility

This monitor offers versatile connectivity options to accommodate a wide range of commercial hardware. The inclusion of HDMI and DisplayPort inputs supports current media players and video sources, while the VGA port ensures compatibility with older equipment still in use. The two USB 2.0 ports not only handle the touchscreen interface but also provide convenient access for connecting peripheral devices or performing maintenance tasks.

Ideal uses and environments

The Elo 1990L is well suited to environments that require reliable, long-lasting interactive displays. Its robust design and extended operating life make it a strong choice for retail kiosks, casino gaming machines, airport information stations, and factory floor terminals. The flexibility in mounting orientation allows it to adapt to various installation needs, whether integrated into vertical or tabletop setups.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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