Microsoft ZIK-00001

Overview

The Microsoft ZIK-00001 is a Surface Pro Copilot+ 13-inch business tablet designed for professionals who need a versatile device for work on the move. Powered by a Qualcomm Snapdragon X Plus 10-core processor with a dedicated Hexagon NPU delivering up to 45 TOPS of AI acceleration, it handles multitasking and demanding applications smoothly. The 16 GB of LPDDR5X memory and 256 GB SSD ensure fast file access and responsive performance, while the 13-inch PixelSense Flow touchscreen offers a sharp 2880 × 1920 resolution with a 120 Hz refresh rate for fluid interaction.

Key features

• Qualcomm Snapdragon X Plus processor with AI acceleration that speeds up complex tasks and enhances overall responsiveness
• Large 16 GB LPDDR5X RAM and 256 GB SSD storage to support multitasking and quick access to files and applications
• High-resolution 13-inch PixelSense Flow touchscreen that delivers clear visuals and smooth scrolling with a 120 Hz refresh rate
• AI-enhanced front and rear cameras with 4K video support and Windows Studio Effects to improve video call quality without extra setup
• Wi-Fi 7 and Bluetooth 5.4 connectivity for fast and reliable wireless connections in various environments
• Compatibility with Surface Keyboard and Slim Pen, allowing seamless switching between laptop and tablet modes for different work styles
• Windows 11 Pro operating system providing enterprise-grade security and management tools favored by IT professionals

Key specs

• Processor: Qualcomm Snapdragon X Plus 10-core with Hexagon NPU
• Memory: 16 GB LPDDR5X RAM
• Storage: 256 GB solid-state drive
• Display: 13-inch PixelSense Flow touchscreen, 2880 × 1920 resolution
• Refresh rate: 120 Hz
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Cameras: AI-enhanced front and rear with 4K video support
• Operating system: Windows 11 Pro

Connectivity and compatibility

This tablet supports the latest wireless standards, including Wi-Fi 7 for high-speed internet access and Bluetooth 5.4 for connecting peripherals like headphones or keyboards. It pairs effortlessly with the Surface Keyboard and Slim Pen, enabling users to switch between typing and touch or pen input depending on the task. These features make it suitable for a range of professional environments, from remote work to client presentations.

Performance and reliability

The combination of the Snapdragon X Plus processor and Hexagon NPU ensures that AI-driven tasks and multitasking run efficiently, reducing lag during demanding workflows. The 16 GB of fast LPDDR5X memory supports smooth operation of multiple applications, while the SSD storage provides quick boot times and file retrieval. This setup is built to keep up with the pace of busy professionals who need dependable performance throughout the day.

Ideal uses and environments

This Surface Pro Copilot+ fits well in scenarios where mobility and versatility are essential. Consultants traveling between meetings, designers sketching ideas on the go, and managers handling calls and presentations will benefit from its flexible form factor and powerful hardware. Its all-day battery life and advanced wireless connectivity make it a strong choice for users who work in varied locations without constant access to power or wired networks.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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