Samsung NP964XGL-XG2US

Overview

The Samsung NP964XGL-XG2US is a Galaxy Book4 Ultra 16-inch multi-touch laptop designed to deliver desktop-level performance in a portable form. Powered by an Intel Core Ultra 9 185H processor with sixteen cores and an integrated neural processing unit, it handles demanding tasks like AI-assisted image upscaling and background blur with ease. The laptop features a 16-inch Dynamic AMOLED 2X display with a 2880 × 1800 resolution and a 120 Hz refresh rate, providing vibrant colors and smooth visuals for creative work and everyday use.

This model is equipped with an NVIDIA GeForce RTX 4070 GPU with 8GB of dedicated GDDR6 memory, making it well suited for real-time ray tracing and accelerated 3D rendering. With 32GB of LPDDR5x memory and a 1TB PCIe 4.0 SSD, it supports fast multitasking and quick access to large files, ideal for professionals and students who run intensive applications and large projects.

Key features

• Intel Core Ultra 9 185H processor with sixteen cores and a neural processing unit for enhanced AI tasks and multitasking performance
• NVIDIA GeForce RTX 4070 graphics with 8GB GDDR6 memory to accelerate rendering, ray tracing, and creative workflows
• 16-inch Dynamic AMOLED 2X touchscreen that supports touch input for direct interaction, sketching, and navigation
• High-resolution 2880 × 1800 display with 120 Hz refresh rate and full DCI-P3 color gamut coverage for accurate color work
• Two Thunderbolt 4 ports and an HDMI 2.1 output to connect high-bandwidth peripherals, external 8K monitors, or projectors
• Wi-Fi 6E tri band and Bluetooth 5.3 for fast, reliable wireless connectivity with minimal latency
• Advanced cooling system with vapor chamber and dual fans to maintain performance during extended heavy workloads
• Full HD webcam with AI framing and studio-quality noise cancellation for clear video calls in busy environments
• Long-lasting 76Wh battery offering up to 21 hours of video playback, supporting all-day use without frequent charging
• Fingerprint reader and hardware TPM for secure authentication and enterprise-grade data protection

Key specs

• Processor: Intel Core Ultra 9 185H (sixteen cores, integrated neural processing unit)
• Graphics: NVIDIA GeForce RTX 4070 with 8GB GDDR6 dedicated memory
• Memory: 32GB LPDDR5x
• Storage: 1TB PCIe 4.0 solid-state drive
• Display: 16-inch Dynamic AMOLED 2X touchscreen, 2880 × 1800 resolution, 120 Hz refresh rate
• Wireless: Wi-Fi 6E tri band, Bluetooth 5.3
• Ports: Two Thunderbolt 4, HDMI 2.1
• Battery: 76Wh, up to 21 hours video playback
• Webcam: Full HD with AI framing

Connectivity and compatibility

This laptop offers versatile connectivity options to support a wide range of peripherals and external displays. The two Thunderbolt 4 ports provide high-speed data transfer and support for external 8K monitors, while the HDMI 2.1 output allows easy connection to projectors or additional screens. Wireless connectivity includes Wi-Fi 6E tri band for fast internet access and Bluetooth 5.3 for seamless pairing with wireless accessories such as headphones, mice, and keyboards.

Performance and reliability

The combination of the Intel Core Ultra 9 185H processor and NVIDIA RTX 4070 graphics ensures smooth performance for demanding creative and professional tasks. The advanced cooling system with a vapor chamber and dual fans prevents thermal throttling during extended workloads like 4K video exports or software compilations. This design keeps the laptop running efficiently and quietly, making it dependable for long sessions whether in the studio, office, or on the go.

Ideal uses and environments

This Galaxy Book4 Ultra model is well suited to 3D artists who need real-time ray tracing, developers compiling large projects, and professionals requiring a powerful yet portable workstation. Its high-resolution touchscreen and color accuracy also make it a strong choice for designers and content creators working in bright environments. Students and remote workers will appreciate the long battery life and clear video conferencing features, supporting productivity throughout the day without frequent recharging.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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