Planar 997-8049-00

Overview

The Planar 997-8049-00 is a digital signage media player designed to deliver native 4K Ultra HD video at 2160p resolution to any display with an HDMI 2.0 input. It provides a streamlined solution for retailers, corporate offices, schools, and hospitality venues to showcase vibrant content without the need for a full computer setup. With built-in Wi-Fi, Gigabit Ethernet, and two USB ports, it supports both network streaming and local media playback, making content management flexible and straightforward.

Key features

• Plays 4K Ultra HD video with smooth playback and accurate color using the efficient H.265 codec
• Two USB ports allow connection of local media or peripherals for added versatility
• Built-in Wi-Fi and Gigabit Ethernet provide reliable network connectivity for remote content updates
• Runs on the Android operating system, offering familiar navigation and compatibility with existing signage software
• Supports HID over USB for seamless integration with multi-touch Planar screens and other HID-compliant interactive displays
• Compact design with a small footprint that fits discreetly behind displays, under counters, or inside kiosks
• Energy-efficient operation consuming approximately 5 watts, supporting continuous use while meeting environmental standards
• RoHS compliant and backed by a three-year limited warranty for professional-grade reliability

Key specs

• Video resolution: 4K Ultra HD (2160p)
• Video codec: H.265
• Operating system: Android
• Connectivity: Built-in Wi-Fi, Gigabit Ethernet
• Ports: 2 USB, 1 HDMI 2.0 output
• Dimensions: 5 x 5.7 x 1.3 inches
• Power consumption: Approximately 5 watts
• Compliance: RoHS
• Warranty: Three-year limited

Connectivity and compatibility

This media player offers flexible connectivity options to fit various installation environments. The HDMI 2.0 output ensures compatibility with modern 4K displays, while the two USB ports support local media playback or connection of input devices. Network access is available through built-in Wi-Fi or a Gigabit Ethernet port, enabling smooth streaming and remote content management. Its support for HID over USB makes it ideal for interactive signage setups using multi-touch screens or kiosks.

Ideal uses and environments

The Planar 997-8049-00 is well suited for environments that require high-quality digital signage without the complexity of a full PC. Retail stores can use it to display promotional content, corporate offices can share announcements, schools can present schedules or information, and hospitality venues can enhance guest experiences. Its compact size and low power consumption make it a practical choice for installations where space and energy efficiency are important.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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