Microsoft EP2-14797

Overview

The Microsoft EP2-14797 is a Surface Pro 10 13-inch multi-touch business tablet designed to combine the power of a laptop with the portability of a tablet. It features a 13-inch PixelSense Flow display with a sharp 2880 x 1920 resolution, ideal for detailed spreadsheets and accurate color work. Powered by a 12-core Intel Core Ultra 7 165U processor and 16 GB of LPDDR5x memory, it handles multitasking and demanding applications smoothly. The 256 GB removable PCIe 4.0 SSD ensures fast file access and easy upgrades, while connectivity options like Wi-Fi 6E and 5G keep you connected wherever you go.

Key features

• Touchscreen display that supports pen input for sketching, note-taking, and precise interaction with creative apps
• High-performance Intel Core Ultra 7 processor with AI acceleration to maintain smooth multitasking and responsiveness
• Fast and expandable storage with a removable PCIe 4.0 SSD, allowing quick file access and easy security management
• Long battery life of up to 19 hours with fast charging support, suitable for all-day use without frequent recharging
• Flexible kickstand that opens to 165 degrees, enabling comfortable use in various positions from typing to drawing
• Advanced connectivity including Wi-Fi 6E for fast local networks and optional 5G for reliable mobile broadband access
• Two Thunderbolt 4 ports that support external displays, high-speed storage, and docking stations with a single cable
• Front and rear 4K cameras that enhance video calls and enable secure Windows Hello facial recognition login
• Durable anodized aluminum chassis that balances lightweight portability with a premium feel
• Pre-installed Windows 11 Pro with Microsoft Copilot features to boost productivity and data security in business environments

Key specs

• Display: 13-inch PixelSense Flow touchscreen, 2880 x 1920 resolution
• Processor: Intel Core Ultra 7 165U, 12 cores with AI acceleration
• Memory: 16 GB LPDDR5x
• Storage: 256 GB removable PCIe 4.0 SSD
• Battery life: Up to 19 hours with fast charging support
• Connectivity: Wi-Fi 6E, optional 5G mobile broadband
• Ports: Two Thunderbolt 4
• Cameras: Front and rear 4K video capable
• Operating system: Windows 11 Pro
• Chassis: Anodized aluminum with 165-degree kickstand

Connectivity and compatibility

This Surface Pro 10 is equipped to handle a variety of work environments with its versatile connectivity options. Wi-Fi 6E ensures fast and stable connections on modern networks, while 5G support keeps you online during travel or in locations without Wi-Fi. The two Thunderbolt 4 ports provide high-speed data transfer and support for multiple external displays or docking stations, making it easy to expand your workspace or connect to professional peripherals.

• Wi-Fi 6E for enhanced wireless performance and reduced latency
• 5G mobile broadband for internet access on the go
• Thunderbolt 4 ports compatible with external monitors, fast storage devices, and docking stations

Ideal uses and environments

This device fits well in professional settings where mobility and performance are both essential. It suits business users who need to switch between presentations, creative work, and video conferencing without carrying multiple devices. The long battery life and flexible kickstand make it practical for remote work, travel, and all-day meetings. Its combination of powerful hardware and versatile connectivity also supports IT teams managing security and upgrades through removable storage.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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