Jabra 20797-989-899

Overview

The Jabra 20797-989-899 is a pair of wireless earbuds designed for professionals who require reliable call quality and focused listening in various environments. Featuring active noise cancellation and a USB-C Bluetooth dongle, these earbuds offer a stable connection with up to 65 feet of wireless range. The charging case provides up to 33 hours of total battery life, ensuring long-lasting use throughout your busy day.

Key features

• Active noise cancellation reduces background noise to help you concentrate during calls or music playback.
• On-demand HearThrough mode allows you to quickly let in ambient sound when you need to stay aware of your surroundings.
• Six built-in microphones combined with bone-conduction sensors capture your voice clearly, even in noisy environments like busy terminals.
• USB-C Bluetooth dongle ensures a stable and low-latency connection to your computer, ideal for video meetings and calls.
• Bluetooth multipoint technology lets you connect the earbuds to both your laptop and smartphone simultaneously, simplifying device switching.
• IP57 rating protects the earbuds from dust and water, making them suitable for workouts and outdoor use in various weather conditions.
• Quick charge feature provides about one hour of use from just five minutes of charging, perfect for tight schedules.
• Compact charging case fits easily in your pocket and extends total listening time to 33 hours, supporting all-day use without frequent recharging.

Key specs

• Wireless technology: Bluetooth 5.2
• Wireless range: up to 65 feet (20 meters)
• Microphones: six built-in with bone-conduction sensors
• Battery life: up to 33 hours total with charging case
• Quick charge: 5 minutes for approximately 1 hour of use
• Water and dust resistance: IP57 rating
• Connectivity: USB-C Bluetooth dongle included

Connectivity and compatibility

The included USB-C Bluetooth dongle provides a reliable and low-latency connection to your computer, making these earbuds well suited for professional video calls and remote work setups. Bluetooth multipoint support allows seamless switching between your laptop and smartphone, so you can handle work calls and personal conversations without re-pairing. The wireless range of up to 65 feet gives you freedom to move around your workspace without losing connection.

Ideal uses and environments

These earbuds are a strong choice for office workers, remote professionals, and anyone who needs clear voice communication in noisy settings. The active noise cancellation helps block out distractions in open offices or busy public spaces, while the HearThrough mode keeps you aware of your environment when necessary. Their IP57 rating also makes them suitable for use during workouts or commuting in wet conditions, offering versatility beyond the desk.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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