Microsoft ZDY-00001

Overview

The Microsoft ZDY-00001 is a Surface Pro 10 business tablet designed to deliver versatile performance for professionals on the go. Featuring a 13-inch PixelSense Flow touchscreen with a sharp 2880 x 1920 resolution and a smooth 120 Hz refresh rate, it offers a bright and responsive display ideal for detailed work and presentations. Powered by an Intel Core Ultra 7 165U processor paired with 32 GB of LPDDR5x memory and a removable 1 TB PCIe 4.0 SSD, this device handles demanding applications and multitasking with ease. Its lightweight anodized aluminum body, weighing about 1.9 pounds, makes it easy to carry between meetings or travel.

Key features

• Touchscreen display that provides clear visuals and fluid responsiveness for creative and business tasks
• Intel Core Ultra 7 processor with AI acceleration to speed up workflows and enhance productivity
• Large 32 GB memory capacity to support multiple applications and browser tabs without slowdowns
• Removable 1 TB SSD offering fast storage access and flexibility for upgrades or data security
• Long battery life of up to 19 hours with fast charging to 80% in about an hour, supporting extended use away from power outlets
• Wi-Fi 6E and Bluetooth 5.3 ensure stable and fast wireless connections in various environments
• Two Thunderbolt 4 ports enable connection to 4K monitors, high-speed external drives, and docking stations with a single cable
• Windows Hello facial recognition and TPM 2.0 chip provide quick, secure login and hardware-level data protection
• High-quality cameras (10.5 MP rear and 1080p front) for sharp photos and professional video calls
• Lightweight and durable anodized aluminum chassis designed for portability and everyday use

Key specs

• Processor: Intel Core Ultra 7 165U
• Memory: 32 GB LPDDR5x
• Storage: 1 TB PCIe 4.0 removable SSD
• Display: 13-inch PixelSense Flow touchscreen, 2880 x 1920 resolution, 120 Hz refresh rate
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Ports: Two Thunderbolt 4
• Battery life: Up to 19 hours
• Charging: Fast charge to 80% in about 1 hour
• Weight: Approximately 1.9 pounds
• Cameras: 10.5 MP rear, 1080p front
• Security: Windows Hello facial recognition, TPM 2.0 chip

Connectivity and compatibility

This Surface Pro 10 model supports the latest wireless standards with Wi-Fi 6E and Bluetooth 5.3, ensuring reliable connections in busy networks and with a wide range of peripherals. The two Thunderbolt 4 ports provide versatile options for connecting external displays, fast storage devices, and docking stations, making it easy to expand your workspace or integrate with existing setups. Its compatibility with Windows 11 Pro and built-in AI tools like Copilot enhance productivity and streamline daily tasks.

Performance and reliability

The combination of the Intel Core Ultra 7 processor and 32 GB of LPDDR5x memory delivers smooth and quiet performance even under heavy workloads. The removable PCIe 4.0 SSD offers both speed and flexibility, allowing you to upgrade or secure your data as needed. With hardware-rooted security features and a durable aluminum build, this tablet is designed to keep your work safe and maintain performance over time.

Ideal uses and environments

This device fits well in professional settings where mobility and power are essential. It suits analysts, consultants, content creators, and business users who need a device capable of handling complex software, multitasking, and high-resolution displays. Whether working from a home office, traveling between client meetings, or collaborating remotely, the Surface Pro 10 adapts to various workflows and environments. Its long battery life and fast charging also support extended use without frequent interruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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