MSI PRO DP21 13M-495US

Overview

The MSI PRO DP21 13M-495US is a micro form factor desktop designed to deliver powerful computing performance in a compact size. Equipped with a 13th generation Intel Core i7-13700 processor, 16 GB of DDR4 memory, and a 500 GB NVMe SSD, it handles multitasking, data analysis, and creative workflows efficiently. Its small footprint of 8.2 x 8 x 2.2 inches makes it ideal for environments where space is limited, such as offices, classrooms, and retail kiosks.

This desktop supports both wireless and wired networking with Wi-Fi 6E and Gigabit Ethernet, ensuring fast and stable connections. The system comes preinstalled with Windows 11 Pro, offering enhanced security and remote management capabilities. Its VESA-mount compatible chassis allows for flexible placement, including mounting behind monitors to save desk space.

Key features

• Powerful 13th Gen Intel Core i7-13700 processor that delivers smooth performance for demanding applications and multitasking
• 16 GB DDR4 memory preinstalled to support efficient data handling and responsive system operation
• Fast 500 GB NVMe SSD storage that reduces load times and accelerates file access
• Wi-Fi 6E technology for faster wireless connections and improved network stability in crowded environments
• Gigabit Ethernet port for reliable wired network access when needed
• Multiple USB 3.2 Gen 1 and Gen 2 ports, including Type-C, to connect a variety of peripherals and external devices easily
• Windows 11 Pro operating system with built-in security features and remote management tools for business and professional use
• Compact micro form factor chassis that fits into tight spaces and supports VESA mounting for flexible installation options

Key specs

• Processor: 13th Gen Intel Core i7-13700
• Memory: 16 GB DDR4
• Storage: 500 GB NVMe solid-state drive
• Wireless: Wi-Fi 6E
• Ethernet: Gigabit Ethernet port
• USB ports: USB 3.2 Gen 1 and Gen 2, including Type-A and Type-C
• Operating system: Windows 11 Pro
• Dimensions: 8.2 x 8 x 2.2 inches

Connectivity and compatibility

This desktop offers versatile connectivity options to support a wide range of peripherals and network environments. The inclusion of both Wi-Fi 6E and Gigabit Ethernet ensures you can choose the best network connection for your setup. USB 3.2 ports in both Type-A and Type-C formats provide fast data transfer and compatibility with modern accessories such as external drives, scanners, and docking stations.

• Wi-Fi 6E for enhanced wireless speed and reduced interference
• Gigabit Ethernet for stable and high-speed wired networking
• USB 3.2 Gen 1 and Gen 2 ports for connecting high-speed peripherals
• Type-C USB port for modern device compatibility and reversible connection

Ideal uses and environments

The MSI PRO DP21 13M-495US is well suited to professional settings where space is limited but performance cannot be compromised. It works well in office environments that require reliable multitasking and data processing, hotel front desks needing quick and efficient check-in terminals, and classrooms where compact, manageable workstations are essential. Its VESA-mount compatibility also makes it a strong choice for setups that benefit from clean, clutter-free desks.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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