Epson C11CH38201

Overview

The Epson C11CH38201 is a 13 inch photo printer designed for photographers and graphic artists who demand gallery-quality prints without relying on external services. It uses ten UltraChrome PRO10 ink cartridges to produce vibrant colors, subtle gradients, and deep blacks with exceptional accuracy. With a maximum resolution of 5760 x 1440 dpi, it ensures fine textures and small text remain sharp even on large prints. Its versatile media handling supports sheets from 3 x 5 inches up to borderless 13 x 19 inches, as well as roll media up to 129 inches long, making it suitable for a wide range of creative projects.

Key features

• Ten UltraChrome PRO10 ink cartridges deliver precise color reproduction and rich blacks for professional-grade images
• Carbon Black Mode enhances black density on glossy and metallic papers, giving monochrome prints a polished, wet look
• Borderless printing capability up to 13 x 19 inches allows for edge-to-edge photo and fine art prints
• Integrated roll media feed supports 13 inch wide rolls for panoramic prints up to 129 inches long
• 4.3 inch color touchscreen simplifies navigation through paper selection, maintenance, and job monitoring
• Multiple connectivity options including USB 3.0, Ethernet, and Wi-Fi provide flexible file transfer methods
• Supports mobile printing via AirPrint, Google Cloud Print, and Epson Print Layout app for iOS devices
• Compatible with both macOS and Windows operating systems, fitting smoothly into diverse studio environments

Key specs

• Maximum resolution: 5760 x 1440 dpi
• Ink system: Ten UltraChrome PRO10 cartridges
• Media size support: 3 x 5 inches up to borderless 13 x 19 inches (sheet), 13 inch wide rolls up to 129 inches long
• Display: 4.3 inch color touchscreen
• Connectivity: USB 3.0, Ethernet, Wi-Fi
• Supported printing protocols: AirPrint, Google Cloud Print, Epson Print Layout app
• Operating system compatibility: macOS and Windows

Connectivity and compatibility

This printer offers a range of connectivity options to fit various workflows. USB 3.0 ensures fast wired transfers, while Ethernet supports networked studio environments. Wi-Fi connectivity allows wireless printing from multiple devices, including mobile phones and tablets. The inclusion of AirPrint and Google Cloud Print support means you can print directly from iOS and Android devices without installing drivers. Compatibility with both macOS and Windows ensures it integrates well into most professional setups.

Ideal uses and environments

The SureColor P700 is well suited to freelance photographers, graphic artists, and small print shops that require precise color control and high-resolution output. Its ability to handle both standard sheets and large panoramic rolls makes it versatile for wedding albums, fine art prints, and expansive landscape photography. Compact enough for home studios yet capable of exhibition-quality results, it fits well in creative workspaces where color accuracy and media flexibility are essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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