Microsoft EP2-20111

Overview

The Microsoft EP2-20111 is a Surface Pro Copilot+ tablet PC that combines the portability of a tablet with the power of a full Windows 11 Pro laptop. It features a 13-inch PixelSense Flow display with a sharp 2880 x 1920 resolution and a smooth 120 Hz refresh rate, ideal for tasks like drawing, note-taking, and multitasking. Powered by the Intel Core Ultra 5 236V processor and 16 GB of LPDDR5x memory, it handles demanding applications and multiple browser tabs with ease, while the 256 GB PCIe 4.0 SSD ensures fast startup and ample storage for your projects.

Key features

• Intel Core Ultra 5 236V processor with integrated Intel Arc Graphics and AI Boost NPU that supports up to 40 trillion operations per second, enabling advanced AI features without draining battery life
• 13-inch PixelSense Flow touchscreen with 2880 x 1920 resolution and 120 Hz refresh rate for fluid scrolling, precise handwriting, and vibrant visuals protected by durable Gorilla Glass 5
• 16 GB of LPDDR5x memory allowing seamless multitasking across creative software, spreadsheets, and multiple apps
• 256 GB PCIe 4.0 solid-state drive that delivers rapid app launches and quick access to files
• Wi-Fi 7 and Bluetooth 5.4 for fast and stable wireless connectivity in various environments such as offices, cafes, and classrooms
• Two USB4 Type-C ports supporting DisplayPort for external 4K monitors and 60 W Power Delivery for efficient charging
• Surface Connect port for easy attachment of keyboard covers or docks, transforming the tablet into a versatile workstation

Key specs

• Processor: Intel Core Ultra 5 236V
• Graphics: Integrated Intel Arc Graphics
• AI processing: Intel AI Boost NPU with up to 40 TOPS
• Display: 13-inch PixelSense Flow touchscreen, 2880 x 1920 resolution, 120 Hz refresh rate
• Memory: 16 GB LPDDR5x
• Storage: 256 GB PCIe 4.0 SSD
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: Two USB4 Type-C (with DisplayPort and 60 W Power Delivery), Surface Connect port
• Durability: Corning Gorilla Glass 5

Connectivity and compatibility

This tablet offers versatile connectivity options to fit into a variety of setups. The two USB4 Type-C ports allow you to connect high-resolution external monitors or fast external storage devices, while also providing power delivery for quick charging. The Surface Connect port supports seamless attachment of accessories like keyboard covers and docking stations, enhancing productivity. Wireless connections are handled by the latest Wi-Fi 7 and Bluetooth 5.4 standards, ensuring reliable and speedy links to networks and peripherals.

Ideal uses and environments

The Surface Pro Copilot+ is well suited for professionals who need a powerful yet portable device for on-the-go productivity, such as consultants and content creators. Its high-resolution touchscreen and AI capabilities make it a strong choice for students and artists who sketch or annotate in class. The combination of fast wireless connectivity and versatile ports also makes it a practical option for remote work, presentations, and collaborative projects in diverse locations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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