QNAP TRAY-35-BLK02

Overview

The QNAP TRAY-35-BLK02 is a 3.5-inch drive tray designed to securely hold both 2.5-inch and 3.5-inch SATA HDDs or SSDs in compatible QNAP NAS and expansion chassis. It features a built-in key lock for physical security and supports hot swapping, allowing you to add or replace drives without powering down your system. This tray is an essential accessory for managing storage drives efficiently in professional and home environments.

Key features

• Supports installation of both 2.5-inch and 3.5-inch SATA hard drives or solid-state drives, providing flexibility for various storage needs.
• Built-in key lock with two included keys offers physical security to prevent unauthorized drive removal in shared or open environments.
• Hot swap design enables drive replacement or addition without shutting down the NAS or expansion unit, minimizing downtime.
• Constructed from rigid yet lightweight black plastic to protect drives while reducing strain on the drive carriage.
• Includes screw packs for both drive sizes, simplifying installation and ensuring a secure fit.
• Compatible with multiple QNAP models such as the TL-D800C expansion unit, TVS-h1288X enterprise system, and TS-832PX platform, making it a versatile choice for various setups.

Key specs

• Drive compatibility: 2.5-inch and 3.5-inch SATA HDDs and SSDs
• Material: Black plastic housing
• Security: Built-in key lock with two keys included
• Hot swap support: Yes, on compatible QNAP NAS and expansion units
• Included accessories: Screw packs for 2.5-inch and 3.5-inch drives

Compatibility and practical use

This drive tray fits a wide range of QNAP NAS and expansion chassis that accept 3.5-inch trays, including popular models like the TL-D800C, TVS-h1288X, and TS-832PX. It is ideal for IT professionals who manage rotating backups, media creators who transfer projects between storage arrays, and home users expanding their storage capacity over time. The key lock adds an extra layer of security, making it suitable for environments where multiple users access the hardware.

Installation and setup

Installing a drive into the TRAY-35-BLK02 is straightforward. Attach your 2.5-inch or 3.5-inch drive using the supplied screws, slide the tray into the NAS or expansion bay until it clicks into place, and then turn the key to lock it securely. The system immediately recognizes the new drive, allowing you to continue working without interruption. This ease of use helps maintain uptime and simplifies drive management.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

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After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

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If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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