Dell WL5024-DDAO

Overview

The Dell WL5024 Pro Wireless Active Noise Cancelling Headset is a premium wireless headset designed to enhance communication and focus in busy environments. It features AI-powered noise-canceling microphones and hybrid active noise cancellation technology to minimize background noise, delivering clear voice quality during calls. With Bluetooth 5.3 connectivity, a wireless range of up to 100 feet, and an impressive battery life of up to 78 hours, this headset supports long hours of use whether you are in the office or working remotely.

Key features

• AI-powered noise-canceling microphone filters out background noise for crisp and clear voice transmission during calls.
• Hybrid active noise cancellation reduces ambient distractions, helping you stay focused on conversations or music.
• Comfortable design with an adjustable leatherette headband and memory foam ear cushions for extended wear without discomfort.
• Smart sensors automatically mute the microphone and pause audio when the headset is removed, resuming playback when worn again.
• Bluetooth 5.3 provides a stable wireless connection with a range of up to 100 feet and supports multi-point pairing with up to eight devices for seamless switching.
• Long-lasting battery offers up to 78 hours of listening time, with a quick charge feature delivering 12 hours of use from just 15 minutes of charging.
• Certified for Microsoft Teams and Zoom, ensuring compatibility and optimized performance for professional meetings and calls.
• Includes a USB-C wireless dongle for easy connection and a travel pouch for convenient portability.

Key specs

• Wireless standard: Bluetooth 5.3
• Wireless range: up to 100 feet
• Battery life: up to 78 hours
• Quick charge: 12 hours of use from 15 minutes of charging
• Full recharge time: 2.5 hours via USB-C
• Microphone: AI-powered noise-canceling
• Headband: adjustable leatherette
• Ear cushions: memory foam
• Certifications: Microsoft Teams and Zoom

Connectivity and compatibility

This headset offers versatile connectivity options to fit into various work setups. Bluetooth 5.3 ensures a reliable wireless connection with minimal latency, while multi-point pairing allows you to connect up to eight devices simultaneously. The included USB-C wireless dongle provides a plug-and-play option for devices without native Bluetooth support, making it easy to integrate with laptops, desktops, and other peripherals.

Comfort and usability

Designed for extended use, the headset features an adjustable leatherette headband and memory foam ear cushions that provide a secure and comfortable fit throughout the day. Smart sensors enhance usability by automatically muting the microphone and pausing audio when the headset is removed, reducing interruptions and making it simple to manage calls and media playback without manual controls.

Ideal uses and environments

This headset is well suited to professionals who participate in frequent video calls and virtual meetings, especially in noisy or shared workspaces. Its noise-canceling capabilities and long battery life make it a strong choice for remote workers, office employees, and anyone needing clear communication and distraction reduction. The certifications for Microsoft Teams and Zoom ensure smooth integration with popular collaboration platforms, supporting productivity in modern work environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

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After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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