Dell AW720H-LL

Overview

The Dell AW720H-LL is a dual-mode wireless gaming headset designed to deliver immersive audio experiences with the flexibility of both 2.4 GHz USB-C wireless and traditional 3.5 mm wired connections. Featuring Hi-Res Audio certified 40 mm drivers, it provides detailed sound reproduction, while Dolby Atmos support over wireless enhances spatial awareness for gaming. Its Lunar Light colorway complements Alienware setups, making it a stylish and functional choice for gamers who want freedom of movement without sacrificing sound quality or comfort.

Key features

• Hi-Res certified 40 mm drivers deliver clear and detailed in-game audio, helping you catch subtle sounds like footsteps and environmental cues.
• Dolby Atmos spatial sound creates a wide and immersive soundstage, improving directional audio awareness in supported games.
• Retractable unidirectional boom microphone focuses on your voice and reduces background noise for clear communication during multiplayer sessions.
• Up to 30 hours of battery life supports extended gaming marathons, with a 15-minute quick charge providing approximately six additional hours.
• Dual connectivity options include a USB-C wireless dongle for low-latency gameplay and a 3.5 mm cable for compatibility with a wide range of devices.
• Memory foam earcups covered in breathable fabric provide comfort and reduce heat buildup during long gaming sessions.
• On-headset controls allow easy adjustment of game and chat volume balance, as well as quick microphone muting without interrupting gameplay.

Key specs

• Driver size: 40 mm
• Audio certification: Hi-Res Audio
• Wireless mode: 2.4 GHz USB-C dongle
• Wired mode: 3.5 mm analog cable
• Microphone type: Retractable unidirectional boom mic
• Battery life: Up to 30 hours
• Quick charge: 15 minutes for approximately 6 hours of use
• Color: Lunar Light

Connectivity and compatibility

This headset offers versatile connectivity to suit various gaming setups and devices. The included USB-C wireless dongle provides a low-latency connection ideal for PC and compatible consoles, while the 3.5 mm cable ensures compatibility with older consoles, laptops, and mobile devices that still feature headphone jacks. This flexibility makes it easy to switch between platforms without needing additional adapters or accessories.

• USB-C wireless dongle for low-latency wireless audio
• 3.5 mm analog cable for wired connection to a wide range of devices

Comfort and usability

The headset’s closed-back earcups use memory foam padding with a breathable fabric covering to keep you comfortable during long gaming sessions by minimizing heat buildup. The adjustable headband and lightweight design help maintain a secure fit without causing fatigue. On-ear controls provide quick access to volume adjustments, chat balance, and microphone muting, allowing you to stay focused on your game without fumbling for settings.

Who this headset is for

The Dell AW720H-LL is well suited to gamers who want a high-quality audio experience with the freedom to move wirelessly or switch to wired mode when needed. It fits well in setups ranging from competitive esports environments to casual gaming on consoles or PCs. Its comfort features and long battery life also make it a strong choice for extended play sessions or streaming, while the clear microphone ensures effective communication in team-based games or voice chats.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

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After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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