CyberPower RB12170X2A

Overview

The CyberPower RB12170X2A is a replacement battery cartridge designed to restore compatible CyberPower UPS units to full power capacity. It contains two sealed lead acid batteries, each rated at 12 volts and 17 amp-hours, providing reliable backup power without the need for fluid maintenance. This cartridge fits neatly inside supported UPS models and is ready to install right out of the box, making it a practical solution for minimizing downtime in offices, network closets, or home workstations.

Key features

• Pre-assembled cartridge design allows for quick and easy installation without special tools
• Sealed lead acid batteries ensure leak-proof operation and require no fluid maintenance
• Compatible with CyberPower PR1500LCD, PR1500LCDN, and PR1500LCDTAA UPS models for seamless replacement
• Reusable packaging doubles as a return container to simplify battery recycling and reduce environmental impact
• Meets or exceeds original manufacturer specifications to maintain UPS performance and reliability
• Backed by an 18-month limited warranty for added peace of mind

Key specs

• Battery type: sealed lead acid
• Voltage: 12 V per battery (two batteries included)
• Capacity: 17 Ah per battery
• Dimensions: approximately 5.98 x 6.89 x 7.13 inches
• Weight: 27.38 pounds
• Compatible UPS models: PR1500LCD, PR1500LCDN, PR1500LCDTAA

Installation and setup

The RB12170X2A arrives fully assembled, so replacing your UPS battery is straightforward. Simply remove the old battery cartridge, slide this unit into place, and reconnect the cables. Most users can complete the swap in just a few minutes without needing specialized tools, which helps keep your critical equipment protected with minimal interruption.

Ideal uses and environments

This battery cartridge is well suited for environments where continuous power protection is essential, such as server rooms, home offices, and retail point-of-sale systems. Its maintenance-free design and compatibility with popular CyberPower UPS models make it a strong choice for IT professionals and small business owners who need a reliable and quick battery replacement option.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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