Cisco CP-7861-3PCC-K9=

Overview

The Cisco CP-7861-3PCC-K9= is an IP VoIP phone designed for busy workstations where managing multiple calls efficiently is essential. It features sixteen programmable line keys that provide quick access to colleagues’ availability, support multiple call queues, and help separate personal and team lines. This phone delivers clear and consistent audio quality over VoIP, supports the open SIP standard for wide compatibility, and uses SRTP encryption to protect calls from eavesdropping. Its charcoal finish fits well in professional office environments, whether on a reception desk, cubicle, or home office setup.

Key features

• Sixteen programmable line keys enable rapid call handling and easy monitoring of multiple lines or queues.
• Voice over IP connectivity ensures clear and consistent audio quality across different locations and time zones.
• Support for SIP protocol allows broad compatibility with various VoIP systems and platforms.
• SRTP encryption secures voice communications, protecting sensitive conversations from interception.
• Charcoal-colored finish blends seamlessly with modern office furniture and professional workspaces.
• Remanufactured unit offers like-new performance while respecting budget constraints.

Key specs

• Lines: 16 programmable line keys
• Connectivity: Voice over IP (VoIP) with SIP support
• Security: SRTP encryption for secure calls
• Finish: Charcoal tone

Connectivity and compatibility

This phone supports the open SIP standard, making it compatible with a wide range of VoIP systems and platforms. Its VoIP connectivity ensures that audio quality remains consistent and clear, even when users are spread across multiple sites or time zones. The SRTP protocol adds a layer of security, which is crucial for protecting sensitive business communications.

Ideal uses and environments

The Cisco CP-7861-3PCC-K9= is well suited to reception areas, contact centers, and managerial desks where handling multiple calls quickly and securely is a daily requirement. It fits naturally into professional office settings and home offices that demand reliable voice communication without compromising on budget or performance. This phone is a strong choice for teams that need to juggle several lines or queues while maintaining clear and secure conversations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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