Microsoft JTY-00001

Overview

The Microsoft JTY-00001 is a compact adapter that converts a USB Type-C port into a USB Type-A connection, making it easy to connect traditional USB accessories to modern devices. Supporting USB 3.1 Gen 1, it enables data transfer speeds up to 5 Gb/s, allowing you to quickly move large files such as presentations and media libraries. Its lightweight design and durable nickel-plated connectors make it a practical accessory for Surface users who need reliable connectivity on the go.

Key features

• Converts USB Type-C ports to USB Type-A, expanding compatibility with existing peripherals
• Supports USB 3.1 Gen 1 for fast data transfers up to 5 Gb/s, reducing wait times
• Nickel-plated connectors ensure consistent signal quality and resist wear from daily use
• Compact and lightweight design fits easily into laptop sleeves, bags, or pockets for portability
• Compatible with all Surface models featuring USB-C, allowing a single adapter to serve multiple devices
• Ideal for connecting flash drives, keyboards, mice, and other common USB accessories

Key specs

• Interface: USB Type-C to USB Type-A
• Data transfer speed: up to 5 Gb/s (USB 3.1 Gen 1)
• Connector plating: nickel-plated for durability and signal integrity
• Compatibility: all Surface devices with USB-C ports
• Dimensions: compact and lightweight for easy portability

Connectivity and compatibility

This adapter bridges the gap between newer USB-C ports and traditional USB-A peripherals, making it a versatile tool for users who rely on a variety of USB devices. It works seamlessly with Surface laptops and tablets that include USB-C, ensuring you can connect keyboards, mice, external drives, and other accessories without hassle.

Ideal uses and environments

The adapter is well suited for professionals and students who frequently switch between different workspaces such as offices, libraries, and client sites. It supports quick data transfers for presentations and media files, making it a strong choice for those who need dependable connectivity while traveling or working remotely. Its small size and durable build also make it a convenient everyday carry item for anyone using Surface devices.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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