Cisco CP-8861-3PCC-K9=

Overview

The Cisco CP-8861-3PCC-K9= is a multiplatform IP phone designed for business communication in midsize and large enterprises. It provides secure, high-quality voice calls with wideband audio technology that ensures conversations sound natural and clear. This phone supports seamless call handling between desk and mobile devices, making it a practical choice for professionals who need flexibility and reliability throughout their workday.

Key features

• Wideband audio technology delivers voice clarity that reduces listener fatigue and improves understanding during long calls
• Cisco Intelligent Proximity enables effortless call transfer between the desk phone and a mobile device without dropping the call
• Five programmable line keys allow quick access to frequently dialed numbers, shared lines, and essential calling features
• Two built-in USB ports provide convenient charging for smartphones or power for wired headsets, reducing cable clutter
• Encrypted voice streams protect sensitive conversations, ensuring confidentiality in business communications
• Backlit navigation keys enhance usability in low-light environments, making menu navigation and call management easier
• Ergonomic handset and well-spaced keys support comfortable use during extended periods

Key specs

• Audio: Wideband voice for natural sound quality
• Line keys: 5 programmable
• USB ports: 2 built-in for charging and headset power
• Security: Encrypted voice communication
• Display: Backlit navigation keys for improved visibility

Connectivity and compatibility

This IP phone integrates smoothly into enterprise networks, supporting multiplatform environments where users may switch between desk phones and mobile devices. The Cisco Intelligent Proximity feature enhances workflow by linking mobile and desk phone audio paths, allowing users to answer or transfer calls effortlessly. The USB ports also support a range of wired headsets and charging needs, making it adaptable to various office setups.

Ideal uses and environments

The Cisco CP-8861-3PCC-K9= fits well in executive offices, shared workstations, and customer support centers where clear, secure communication is critical. It is especially suited for professionals who require seamless call mobility between devices and need reliable access to multiple lines and features. Its ergonomic design and backlit keys make it practical for long hours and varied lighting conditions, supporting productivity in busy office environments.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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