Cisco CP-8811-3PW-NA-K9=

Overview

The Cisco CP-8811-3PW-NA-K9= is an IP desk phone designed to deliver reliable voice communication and efficient call management for midsize and large workplaces. Featuring a five-inch backlit grayscale display, it clearly shows caller information and line status, while its wideband audio technology ensures conversations sound natural whether using the handset or speakerphone. This phone supports multiplatform firmware and comes with its own power adapter, making it adaptable to Cisco call control systems as well as open standards platforms.

Key features

• Five-inch backlit grayscale display that provides clear call details and easy menu navigation
• Wideband audio in both handset and full-duplex speakerphone for natural and clear conversations
• Five programmable line keys to manage multiple calls, park calls, or assign speed dials efficiently
• Two-port Gigabit Ethernet switch allowing seamless PC connection without compromising network speed
• Support for Cisco EnergyWise technology to implement power-saving policies and reduce energy consumption
• Encryption of signaling and audio streams to protect sensitive conversations and maintain privacy
• Compatibility with Cisco communication servers and other open standards platforms for flexible deployment
• Optional wall-mount kit available to fit the phone into reception areas or shared workspaces

Key specs

• Display: 5-inch backlit grayscale screen
• Audio: Wideband audio support for handset and speakerphone
• Line keys: 5 programmable line keys
• Ethernet: Integrated two-port Gigabit Ethernet switch
• Power: Includes dedicated power adapter
• Security: Encrypted voice and signaling
• Firmware: Multiplatform firmware for Cisco and open standards platforms

Connectivity and compatibility

This phone integrates smoothly into existing network environments with its two-port Gigabit Ethernet switch, allowing users to connect their computer through the phone without losing network performance. Its multiplatform firmware ensures it can register with Cisco call control solutions or other open standards platforms, providing flexibility in mixed-vendor setups.

Ideal uses and environments

The Cisco 8811 fits well in busy office environments, executive desks, and shared workspaces where clear communication and efficient call handling are essential. Its encryption features make it a strong choice for industries that require secure conversations, such as finance and healthcare. The optional wall-mount kit also makes it suitable for reception areas or locations with limited desk space.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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