Cisco CP-7861-K9=
7861 IP Phone with 16 Lines (Black)
Cisco 7861 IP Phone with 16 Lines (Black) is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Cisco CP-7861-K9= is an IP phone designed to handle up to 16 lines, making it well suited for busy office environments where managing multiple calls efficiently is crucial. It features a monochrome LCD display with LED backlighting, ensuring call information remains clear even in low-light conditions. This phone supports secure voice communication through SIP and SRTP protocols and integrates seamlessly with Cisco Unified Communications Manager.
Built with durable PC/ABS material, the phone withstands daily professional use while maintaining a compact footprint that fits easily into various office layouts. Its Power-over-Ethernet Class 1 support and energy-saving features help reduce operational costs and simplify wiring, making it a practical choice for businesses focused on efficiency and reliability.
Key features
- Supports up to 16 lines to manage multiple simultaneous calls effectively
- Monochrome LCD display with LED backlighting for easy reading in different lighting conditions
- Power-over-Ethernet Class 1 support reduces cable clutter and lowers energy consumption
- Energy-efficient design with power-saving options to help reduce operational costs
- Speakerphone and voicemail capabilities provide hands-free communication and message management
- Secure communication enabled by SIP and SRTP protocols for voice encryption and flexibility
- Compact size and durable construction ensure it fits well in professional office settings
- RJ-45 port for straightforward network connectivity and integration
Key specs
- Lines supported: up to 16
- Display: monochrome LCD with LED backlighting
- Power: Power-over-Ethernet Class 1
- Dimensions: 8.1" x 10.4" x 1.1"
- Material: PC/ABS durable construction
- Protocols supported: SIP, SRTP
- Compatibility: Cisco Unified Communications Manager 8.5.1 or later
- Network interface: RJ-45 port
Connectivity and compatibility
This phone connects via a standard RJ-45 Ethernet port, supporting Power-over-Ethernet to simplify installation and reduce the need for additional power adapters. It is fully compatible with Cisco Unified Communications Manager version 8.5.1 and later, ensuring smooth integration into existing Cisco voice networks. The support for SIP and SRTP protocols guarantees secure and flexible voice communication across compatible systems.
Ideal uses and environments
The Cisco CP-7861-K9= fits well in office environments where handling multiple calls is routine, such as administrative offices, management teams, and contact centers. Its clear display and hands-free speakerphone make it practical for professionals who need to multitask while staying connected. The energy-efficient design also makes it a strong choice for businesses aiming to reduce power consumption without sacrificing communication quality.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

